MC3OZ
Active Member
Do you have a citation for most calls being handled by rangers?
Our own service center can handle at least 3-4 cars at a time indoors, and several outside if a lift isn't needed, all at the same time.
1, or even 2 (since there's about twice as many as service centers), rangers simply can't do nearly as much work in the same day- especially since they need to travel between customer locations for each call- and can't do work requiring a lift at all.
You realize that contradicts your "rangers can handle this!" narrative? If it's mostly rangers doing the work why do they need larger SCs?
But even if newer SCs are 2x the size of old ones, that's only 30% growth per year of service stalls- versus a significantly higher fleet growth. And even that math is only true if ALL the new SCs are twice as big.
Fleet growth 17->18 was almost 100%
18->19 was almost 70%
19->20 (assuming ~500-550k deliveries) will be another 55-60%
20->21 should be ANOTHER 50% with only 750k deliveries and that might well be more depending on CT factory plus China Y.
And there's no "ranger" equivalent making up for supercharger stalls missing targets every year and not keeping up with fleet growth either.
(Even worse- I've seen no recent news on those special "cybertruck with trailer" friendly supercharger locations they supposedly were gonna throw up all over.... nor the megachargers to support the semi (AFAIK they still just plug in a bunch of regular SC plugs to a sharing device to charge the prototype semis and even then there's no room in most spots to do that with a trailer on it)
Again- all of this is easy fixes, but cost $
The other side of the equation is higher build quality and better QA resulting in less warranty work.
More service work is then profitable, upgrades, routine maintenance etc... but also expanding service can then catch up with demand.
That is why Model Y build quality and QA is all important,. get that right and all goes well. In spite of early problems, my hunch is Tesla knows this and is trying very hard to nail it.
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