So, I go to schedule a service appointment because of an issue with my vehicle...
Selected a date, etc. all is good.
I come to find out that I need to change it.
I go into the app, change the date, save it...then I go back to the app and it still shows the old date. I tried to do this 3 times, and it still shows the old date.
I tried to cancel the appointment, and if you see the app, you can't even cancel even though it says to click here to cancel.
Terrible design.
I tried calling, then the automated system says I need to use the app.
Again, such terrible service. Not sure how to communicate or get this changed. So dumb and silly.
Selected a date, etc. all is good.
I come to find out that I need to change it.
I go into the app, change the date, save it...then I go back to the app and it still shows the old date. I tried to do this 3 times, and it still shows the old date.
I tried to cancel the appointment, and if you see the app, you can't even cancel even though it says to click here to cancel.
Terrible design.
I tried calling, then the automated system says I need to use the app.
Again, such terrible service. Not sure how to communicate or get this changed. So dumb and silly.