My model is 4 month old. I saw a reminder for tire rotation. I tried to schedule an appointment for it. The "Request Service" function on Tesla App does not allow me to pick a service center or a date. For any schedule, the location and the date/time are the most important thing.
It asks me to put my address. However, I will be in different places at different times. From Mon to Fri, I will be in office in the morning and at home in the afternoon. I will be in another places during the weekend.
After I gave the App my address, it took bout 2 hours to give me a date. Unfortunately, I would be there on that date. Even worse, it's mobile serivce only. Our HOA doesn't allow can repair/maitanence in our community. I prefer service in the service center. I had to call to find out that the service 5 minutes away from my house can actually do tire rotation, but the earliest availability was 8 days away. (The mobile service is 7 days away).
Why doesn't Tesla just use a typically scheduling system by asking for date/time and locaton, and then letting the user pick from the available appointments? Such systems work for years. Tesla is inventing something just for inventing, even if it's worse than regular ones.
It asks me to put my address. However, I will be in different places at different times. From Mon to Fri, I will be in office in the morning and at home in the afternoon. I will be in another places during the weekend.
After I gave the App my address, it took bout 2 hours to give me a date. Unfortunately, I would be there on that date. Even worse, it's mobile serivce only. Our HOA doesn't allow can repair/maitanence in our community. I prefer service in the service center. I had to call to find out that the service 5 minutes away from my house can actually do tire rotation, but the earliest availability was 8 days away. (The mobile service is 7 days away).
Why doesn't Tesla just use a typically scheduling system by asking for date/time and locaton, and then letting the user pick from the available appointments? Such systems work for years. Tesla is inventing something just for inventing, even if it's worse than regular ones.