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My local SC is crappy as well. I have a deposit in on a Cybertruck, but if this is the kind of service that Tesla is going to provide, I'm going to have to rethink getting one.
JRP3
Hyperactive Member
Steering wheel on my March 22 Model 3 was off, the car was delivered to me on a trailer, service fixed it with no questions.
Tha_Ape
Active Member
I think it depends on how the alignment is off and how far it's off, and when and where you are driving. My alignment was off by four hundredths of an inch of excess toe out. For the first 100+ miles of driving on our new car, it was on snow and ice covered roads. I don't think anyone could determine instantly that the car's alignment was off given those conditions.
rpiotro
Active Member
Looking at the "after" report I'd say they did a fine job. Also, the importance of rear alignment and the thrust angle is underestimated.
We have Belle Tire in our area, I don't know if they are national company. They can complete alignments on Teslas at a great price. Normal price is $90 for one time and if you pay for the "warranty" which is $30 you can have it aligned as much as you like in that year. I have one right by where I work, I rotate my tires at 3000 miles and then have them align each time.
rpiotro
Active Member
Not sure what Tesla's policy is but most manufacturers give at least 90 days for non-warranty items like alignment, squeaks and rattles, body panel adjustments etc.
You probably won't find that in writing but that has been my experience.
With my 20 m3, I was told the squeaks, rattles, paint warranty was one year (and some mileage, but I forget), and just before that time I brought it in for them to fix the trunk rubbing on the bumper. They adjusted the trunk and fixed the paint under warranty.
That's why I think the 100 miles is bs.
ymmv.
That's why I think the 100 miles is bs.
ymmv.
Upon purchase last month and driving off lot in St. Pete, FL, new M3 w/five miles on it immediately pulled hard to right - almost as though it were a software issue and not just alignment, it was such a hard pull. Took it back immediately and a little concerned with my car choice b/c the first question from SC was "Did you go through a pothole?" followed up by, "Maybe you're not from Florida, but due to so much rain here, our roads are sloped..." I'm a FLA native, never owned a car that pulled like that - even if not aligned. Svc Mgr drove car with me, agreed it was unacceptable. Took them over one week and 4 times to get to a place that was not pulling hard - still drifts to right and I've tried to document in as many ways possible my concerns with uneven wear and short tire life should it come to pass (as I see/hear with many other owners on this forum and elsewhere online). With this poll showing 50% of new M3s having alignment issues, it's surprising that there isn't a better QC program at factory to address prior to shipping/delivery to customer. A frustrating start to being a new Tesla owner.
Interesting, both of my 2023 Teslas are from Fremont, but there must be two full end to end assembly lines
MYP straight as an arrow, tire wear even and perfect
M3 had to be aligned, now straight as an arrow, tire wear even and perfect
So, you might be right, the alignment tech at the end of the Fremont M3 line needs to be retrained on alignments
MYP straight as an arrow, tire wear even and perfect
M3 had to be aligned, now straight as an arrow, tire wear even and perfect
So, you might be right, the alignment tech at the end of the Fremont M3 line needs to be retrained on alignments
ODWms
Member
My almost 5 year old 2018 M3 is perfectly straight. It has never been realigned since I bought it. The recently acquired 2023 MY tracks straight as an arrow also.
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