While I don't approve of Tesla's practises I still feel that when you buy a relatively new product from a startup you should be understanding of what you buy despite the shiny sticker.
I appreciate your discussion, honestly.
I am a person who is totally ignorant about buying a new product from a start-up. I know zero, zip, zilch, and nada about tech and any inherent issues therein. I am sure that there are many thousands of early buyers who work in tech, and they are more knowledgeable about risks with new tech stuff.
This is what I do not understand: Tech historically fails. My tax software fails, then it gets fixed, only to fail, get fixed. Connections between stuff drop until someone figures out how to "patch" it. Hack-proof computers get hacked like Solar Winds. There is a host of others.
Yet, Perseverence stuck its landing on Mars the other day. Those engineers, mathematicians, and computer geniuses ensured a successful launch, transit, and landing. Pacemakers work flawlessly; otherwise people die. Computerized traffic signals and trains work without incident. I think you can see where I am going here.
It seems to me that the tech world can be cheap, sloppy, and careless. It is one thing with a couple thousand dollar purchase like income tax software. I can always delay finishing my work until the problem is resolved, and the company always answers the phone or responds to emails timely. It is entirely a different thing with a six-figure automobile purchase that does not live up to its billing, and we are subject to the whims of Tesla's management and no way to contact them.
While I agree with caveat emptor, Tesla should have disclosed a tad more of the caveats to us emptors.