Hey everyone, hope you are all doing well in these most unusal times, and are, like me, using anticipation for Model Y, including voratious consumption of any new youtube content about it, as a nice distraction from the (often unsettling) news of the day. Like many my status changed for my Blue Model Y Performance w/ Upgrade package last week to allow me to input registration info, choose payment method, etc. I am trading in a car and everything else has a check mark but my status for the trade in has been stuck at this since I input the info early last week:
Trade-In Valuation in Progress
A Tesla Advisor will review your vehicle details and contact you within 24 hours when your valuation is complete. This may take longer if your vehicle has a payoff
I own my car outright, so no loan/payoff, and I'm a bit concerned that it seems to be taking forever with no explanation. I've tried calling Tesla twice (both times it directed me to my local center) and both times the person I spoke to, including one this morning, said they'd send an e-mail to the trade-in people but i've never heard back. Any thoughts? Is my status stuck forever (I'm worried that I will lose my place without every check being satisfied)? Is this all irrelevant since I won't be getting a car anytime soon anyway? Has the pandemic taken down the trade-in valuation people, but nobody at Tesla noticed? Anyone else I should call/reach out to for more helpful info?
Thanks in advance.
Trade-In Valuation in Progress
A Tesla Advisor will review your vehicle details and contact you within 24 hours when your valuation is complete. This may take longer if your vehicle has a payoff
I own my car outright, so no loan/payoff, and I'm a bit concerned that it seems to be taking forever with no explanation. I've tried calling Tesla twice (both times it directed me to my local center) and both times the person I spoke to, including one this morning, said they'd send an e-mail to the trade-in people but i've never heard back. Any thoughts? Is my status stuck forever (I'm worried that I will lose my place without every check being satisfied)? Is this all irrelevant since I won't be getting a car anytime soon anyway? Has the pandemic taken down the trade-in valuation people, but nobody at Tesla noticed? Anyone else I should call/reach out to for more helpful info?
Thanks in advance.