Yesterday, while charging at the Tejon Factory Outlets, 6 hours into an approximately 8 hour drive from Sacramento to San Diego, my 2019 Model X (Raven) with the FSD Beta seemed to do a total operating software refresh out of the blue, without warning. I lost ALL my settings and all existing profiles disappeared. No prior energy consumption figures remained, no prior locations that I had navigated to remain, and my location via GPS made absolutely no sense. It thought I was in Palo Alto CA when actually I was outside Los Angeles.
I attempted to fix the weirdness going on by changing the wheel size back and forth a total of 3 times (to no avail) as well as rebooting using the scroll wheels.
I did take a picture of a screen that said the following: “Reset Complete. Introducing Software 11.0”. My Tesla app currently indicates it has v. 2022.12.3.20 installed. This is the same software I had before yesterday’s fiasco started. I’ve had it since 6/1. TeslaFi shows that this software was installed both on 6/1/22 and again during this episode, 6/19/22. TeslaFi does not indicate what version installed yesterday (the field is blank) but it does show that 2022.12.3.20 installed back on 6/1/22. The Tesla app shows that my software is currently 2022.12.3.20.
This whole process lengthened my trip about an hour. Not a fun way to receive a software refresh or upgrade. But apparently this was neither a refresh nor an upgrade as I originally thought. I guess the operating system got corrupted and the car was “smart” enough to reinstall it. The good news is that it got itself working. The GPS began working a few miles down the road. The remainder of the trip was uneventful aside from realizing that things no longer worked the way I expected because all settings were at their factory defaults. Once I reset those settings, it was clear sailing.
I have never experienced this before in almost 3 years of ownership. Have others had this experience? Any thoughts?
Thanks.
Jon
I attempted to fix the weirdness going on by changing the wheel size back and forth a total of 3 times (to no avail) as well as rebooting using the scroll wheels.
I did take a picture of a screen that said the following: “Reset Complete. Introducing Software 11.0”. My Tesla app currently indicates it has v. 2022.12.3.20 installed. This is the same software I had before yesterday’s fiasco started. I’ve had it since 6/1. TeslaFi shows that this software was installed both on 6/1/22 and again during this episode, 6/19/22. TeslaFi does not indicate what version installed yesterday (the field is blank) but it does show that 2022.12.3.20 installed back on 6/1/22. The Tesla app shows that my software is currently 2022.12.3.20.
This whole process lengthened my trip about an hour. Not a fun way to receive a software refresh or upgrade. But apparently this was neither a refresh nor an upgrade as I originally thought. I guess the operating system got corrupted and the car was “smart” enough to reinstall it. The good news is that it got itself working. The GPS began working a few miles down the road. The remainder of the trip was uneventful aside from realizing that things no longer worked the way I expected because all settings were at their factory defaults. Once I reset those settings, it was clear sailing.
I have never experienced this before in almost 3 years of ownership. Have others had this experience? Any thoughts?
Thanks.
Jon
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