HI,
What is your experience with Tesla's service?
My Model S "died" 1,5 week ago, it was brought to a official Tesla Service Centre. Even TODAY they are not able to rpovide an EXPECTED date to start the DIAGNOSE (not even the repair itself...).
Trying to communicate with them using Phone, Email and App.... basically you get NO response, I never succeeded to speak to a human.
The message is very friendly: "Don't call us we call you".... I'm totally clueless about when I will receive my 125 K€ car back.
And this is the 2nd time this happens to me.
The service is below any global/local standard, and the way I'm treated is best described with "utter contempt of the consumer".... I have never been treated so bad before.
Elon can recover rockets and build a Starlink network. When you send a parcel to anywhere on Planet Earth, you will know the expected delivery date AND time when sending and they keep you updated if things might change. THEN WHY is it impossible for Tesla to give a prediction about when the repair is expected to be ready?
Tesla is selling millions of cars.... I wonder... did Tesla realize those cars need service & repair..... it feels Tesla's Service network just can't cope ....
Any suggestion what to do to speed up repair?
What is your experience with Tesla's service?
My Model S "died" 1,5 week ago, it was brought to a official Tesla Service Centre. Even TODAY they are not able to rpovide an EXPECTED date to start the DIAGNOSE (not even the repair itself...).
Trying to communicate with them using Phone, Email and App.... basically you get NO response, I never succeeded to speak to a human.
The message is very friendly: "Don't call us we call you".... I'm totally clueless about when I will receive my 125 K€ car back.
And this is the 2nd time this happens to me.
The service is below any global/local standard, and the way I'm treated is best described with "utter contempt of the consumer".... I have never been treated so bad before.
Elon can recover rockets and build a Starlink network. When you send a parcel to anywhere on Planet Earth, you will know the expected delivery date AND time when sending and they keep you updated if things might change. THEN WHY is it impossible for Tesla to give a prediction about when the repair is expected to be ready?
Tesla is selling millions of cars.... I wonder... did Tesla realize those cars need service & repair..... it feels Tesla's Service network just can't cope ....
Any suggestion what to do to speed up repair?