Service Bulletin out on Hard Acceleration "Shudder"

[Red_DS]

Seems to be fixed on cars built after May 15, 2019.

https://static.nhtsa.gov/odi/tsbs/2019/MC-10162295-9999.pdf

 

[Brettski]

Seems to be fixed on cars built after May 15, 2019.

https://static.nhtsa.gov/odi/tsbs/2019/MC-10162295-9999.pdf

Great job getting this!

 

[dk10438]

Thanks!!!

Went last week and service center said there wasn’t a fix. They must have been a little out of date.

 

[ytwytw]

My SC just placed the order for Clevis mount for my car today

 

[Dithermaster]

Seems to be fixed on cars built after May 15, 2019.

Great job finding this! So would any Raven cars be affected by this, or were they all built after May 15?

 

[brkaus]

I thought this was an X thing. Is it also common on the S?

 

[Willy3988]

Should be cars built BEFORE May 15th

 

[Mike Robinson]

I thought this was an X thing. Is it also common on the S?

YES

 

[croman]

Should be cars built BEFORE May 15th

Only dual motor so 2014 on.

 

[Baja30]

Is this a free update for cars out of warranty?

 

[Saghost]

Great job finding this! So would any Raven cars be affected by this, or were they all built after May 15?

Mine was leaving the factory on May 27th according to my correspondence, but I do have the shudder intermittently under moderate acceleration, especially between about 20 and 40 mph.

 

[dk10438]

I

I thought this was an X thing. Is it also common on the S?

absolutely! See my poll
Do you have shudder on hard acceleration? AKA death rattle?

 

[boonedocks]

Well this certainly sucks. How do you determine the actual Day of the month:

View attachment 431152

 

[MP3Mike]

Well this certainly sucks. How do you determine the actual Day of the month:

You could ask Tesla to look up the birth day of your car in their Garage software.

 

[J.J.]

Thanks for finding this information. I do have this problem and went on the Tesla app to schedule service and it automatically scheduled mobile service in one month.

 

[MP3Mike]

Thanks for finding this information. I do have this problem and went on the Tesla app to schedule service and it automatically scheduled mobile service in one month.

Well that isn't going to work. This isn't a repair that mobile service can make.

 

[Silicon Desert]

Thanks for finding this information. I do have this problem and went on the Tesla app to schedule service and it automatically scheduled mobile service in one month.

Uh, that is just an automated scheduling. If the car hasn't already been inspected and documented with this problem, then all that the mobile tech will do is to verify the issue. You are going to find out that it needs to go to the shop for repair.

 

[Cory151]

Wow great find by the OP.
Unfortunately mine hasn't shuddered since the last update. It used to do it regularly. Go figure.

 

[idealsol]

I just got my car back from Costa Mesa service for acceleration shudder
They did exactly what the service bulletin called for
Both half shafts plus clevis mount
Car way better now

 

[BrownOuttaSpec]

That's awesome. I've heard about this issue but havent noticed it myself, i am glad to see it is officially acknowledged.