Roadster 1.5 Error 1497 Battery Over-discharge

[stereos]

Hello everyone, I have a problem with the battery after draining, there is an error Id 1497 Battery Over-discharge. I charged the battery, and now Delta 40mv. The car can't charge. I tried to update the firmware, but it didn't help. I tried to find Article #22299 - Battery Over-Discharge in Toolbox Alert Articles, but can't find it there.
One thing is not clear: when the ignition is turned off, Vbatt(pem)=253V. When I turn on the ignition Vbatt(pem)=387V. Is it normal?
Now there is only one error ID1497 and I don’t know how to remove it.

 

[backmost]

Were you able to get this error cleared?

 

[stereos]

No, Do you have any idea how to restore it?

 

[stereos]

One thing that confuses me is that when the ignition is turned off, it shows that the voltage on the PEM block is 257 volts

 

[backmost]

I tried searching for this specific error on the forums, but couldn't find anything. I'd reach out to Carl Medlock or Peter Gruber to see if they have any insight on what this error means.

 

[stereos]

I asked Gruber many times, but they did not encounter such an error. Roadster diagnostics show that everything is in order. I can’t understand, maybe you know when the ignition is turned off, the letter block should show 0 volts (first image)?

 

[backmost]

Unfortunately I don’t have a Roadster anymore as I sold #209 back in August. Are you located in the US?