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Roadster 1.5 Error 1497 Battery Over-discharge

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Hello everyone, I have a problem with the battery after draining, there is an error Id 1497 Battery Over-discharge. I charged the battery, and now Delta 40mv. The car can't charge. I tried to update the firmware, but it didn't help. I tried to find Article #22299 - Battery Over-Discharge in Toolbox Alert Articles, but can't find it there.
 
one thing is not clear: when the ignition is turned off, Vbatt(pem)=253V. When I turn on the ignition Vbatt(pem)=387V. Is it normal?
 

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