Hi Club Members.
I was an early Tesla 3 (Performance) owner and happily kept my 3 until last year when the FSD transfer was announced. It marked a $12k savings which seemed quite good and I used it to buy a S Plaid. I completed the Transfer agreement and had to change my order to a car in inventory so that I could meet Tesla's Sep 30 deadline.
I followed all the requirements of the Transfer and as expected, saw Tesla had removed my 3's FSD about 3 days after I signed the transfer agreement. Upon receiving the S, I noticed that my FSD capability was set to expire on Dec 1 and repeatedly contacted Tesla about this using the "Service" feature within the app. And they repeatedly told me not to worry because on "their side", it showed that FSD capability was part of my package. On Dec 1, or sometime around then, FSD was removed.
I have since contacted Tesla and they are now telling me that I traded in my 3 ahead of taking possession of the S and that violated the agreement because they were no longer able to transfer from the 3 to the S. I told them that is not the case and that they had already removed it from the 3. Then they responded saying I sold it 20 minutes before taking possession. The transfer agreement actually contradicts itself on sequencing but that is beside the point.
This is now a $12k problem and, among other things, devaluation of my S. Has anyone else had issues getting Tesla to honor the FSD transfer? I am going to attempt one last time to get this resolved through a Service Center and if not, I will unfortunately have to get legal support - which I hate to do given the fondness I have for the car and the company.
I was an early Tesla 3 (Performance) owner and happily kept my 3 until last year when the FSD transfer was announced. It marked a $12k savings which seemed quite good and I used it to buy a S Plaid. I completed the Transfer agreement and had to change my order to a car in inventory so that I could meet Tesla's Sep 30 deadline.
I followed all the requirements of the Transfer and as expected, saw Tesla had removed my 3's FSD about 3 days after I signed the transfer agreement. Upon receiving the S, I noticed that my FSD capability was set to expire on Dec 1 and repeatedly contacted Tesla about this using the "Service" feature within the app. And they repeatedly told me not to worry because on "their side", it showed that FSD capability was part of my package. On Dec 1, or sometime around then, FSD was removed.
I have since contacted Tesla and they are now telling me that I traded in my 3 ahead of taking possession of the S and that violated the agreement because they were no longer able to transfer from the 3 to the S. I told them that is not the case and that they had already removed it from the 3. Then they responded saying I sold it 20 minutes before taking possession. The transfer agreement actually contradicts itself on sequencing but that is beside the point.
This is now a $12k problem and, among other things, devaluation of my S. Has anyone else had issues getting Tesla to honor the FSD transfer? I am going to attempt one last time to get this resolved through a Service Center and if not, I will unfortunately have to get legal support - which I hate to do given the fondness I have for the car and the company.