Refreshed Model S - Door opener issues

[DanielD]

Hi, did anyone experience issues with the electronic door opener (inside the car) on the refreshed model s? it is barely responding whenever I try to use it - takes up to 5-6 times preading to respond. Is this covered by warranty? If not does anyone know how much I can expect?

Picture for reference

 

[TLLMRRJ]

That would be a warranty item unless Tesla can find an excuse to wiggle out of it, like if you installed any 3rd party electronics.

 

[DanielD]

That would be a warranty item unless Tesla can find an excuse to wiggle out of it, like if you installed any 3rd party electronics.

Nope, no aftermarket installation and only tinted windows. In The SC chat they say it’s wear and tear so not covered. Even though those are capacitive button that does not wear out…

 

[TLLMRRJ]

Nope, no aftermarket installation and only tinted windows. In The SC chat they say it’s wear and tear so not covered. Even though those are capacitive button that does not wear out…

It's really like having no warranty at all!

There's just no way that shouldn't be a warranty item. No way. It's ridiculous.

If they are allowed to get away with calling that a wear item, what can't they call a wear item?? A drive unit failure? That's obviously a wear item!

 

[zoomer0056]

What year is your car? Is it the original refresh, or the refreshed refresh, or the refreshed refreshed refresh? Sorry, the term is over used and only gives a general idea of year. I would think it is covered.

 

[TLLMRRJ]

That's definitely the door panel of the 2021.5 to current. Unless they drive a lot, it would be in warranty.

 

[DanielD]

It’s a 2021 refresh one with only about 6k miles on it and no kids in the back (it’s the backseat) so I never really noticed until a few days ago

 

[xanderwalker]

If it's not working the same way your other doors work, its under warranty. I think the person you spoke or chatted with may be was confused or something. They could not deny this under warranty.

 

[TLLMRRJ]

If it's not working the same way your other doors work, its under warranty. I think the person you spoke or chatted with may be was confused or something. They could not deny this under warranty.

I am starting to think they get a bonus for every warranty denial they pull off.

 

[criley125]

Hi, did anyone experience issues with the electronic door opener (inside the car) on the refreshed model s? it is barely responding whenever I try to use it - takes up to 5-6 times preading to respond. Is this covered by warranty? If not does anyone know how much I can expect?

Picture for reference

Yes. It happened less than a month after we took delivery of new S. And this was after we had cracked windshield replaced. Now door handle sticks. Sometimes won’t open, sometimes won’t close. A/C also stopped working and garage door opener doesn’t close when leaving (open/close setting both on). Lemon?