More inconsistent information from Tesla:
Web chat agent told me that my car was in final build status and she would have someone local call me regarding delivery. Got a call 20 min later from a local manager (boss of the SA who doesn’t even reply). Really nice guy, and genuinely apologetic for Tesla’s abysmal communication. Funny thing, he gave me a much more pessimistic response than the chat agent. Didn’t see any activity in my reservation. and therefore suggested it could be many more months as they’re only now delivering orders from 12/20 (I ordered 7/21). If nothing else, it was the first professional interaction I’ve had with a Tesla employee thus far, so I do appreciate the contact even if it wasn’t good news. How could the web chat agent have been so wrong?!
I’m obviously disappointed since I’ve planned several roadtrips and an ending car lease around the Jan delivery date. Sounds like they are just slammed with overwhelming orders and a parts shortage. Just wish they could invest in proper customer service and communication. The delay sucks, but if they communicate proactively and honestly, at least we can plan around not having our cars on time…