I received notifications today, but it seems that it’s my responsibility to get the powerwall installed. Is this normal? I’ve posted most of the email below:
Thank you for being a Tesla ambassador and helping to accelerate the world’s transition to sustainable energy. You have earned a Tesla Founder Series Powerwall through our referral program.
Tesla does not currently have enough installation operations in your area to install your equipment in a timely manner. We can ship the Powerwall unit and Gateway supporting hardware directly to your home at no additional cost. This will require you to take on the system design, installation, and permitting responsibilities. We recommend using licensed electrical contractors to do this work and can support them with install training materials. We will also provide a $1,000 credit towards your installation, which may range from $2,500 - $4,500.