Questions about “fast charge contactor” and “high voltage controller” replacement service to fix supercharging issues

[BURNS G]

Which they can do remotely...

How come when I asked for the log and notification, he said, he does not have it as they are in the car? I post this is to get opinion from fellow Tesla owner. The car is only 1 month old with 223 miles. Build date is Dec 2023. Did I get a bad or lemon car?

 

[Goobers]

How come when I asked for the log and notification, he said, he does not have it as they are in the car? I post this is to get opinion from fellow Tesla owner. The car is only 1 month old with 223 miles. Build date is Dec 2023. Did I get a bad or lemon car?

OMG a speck of dirt! It’s a lemon!!!!

For California, for it to count as a lemon, it has to have had some "reasonable amount of attempts" at fixing (and failing at it) some warranty defect.

The fact your issue got fixed on the first attempt, as far as you know, doesn't make it a lemon. If it fails again and they attempt multiple more times afterwards, THEN you can think it's a lemon.

https://www.dca.ca.gov/acp/pdf_files/lemonlaw_qa.pdf

Yes, your car is one to three months old (we're past the middle of Feb), so having a problem is unpleasant, but not impossible for any car.

 

[rrolsbe]

2023 MYLR with 223 miles on it (1 month old). 2 days ago, I had the OTA software update. After the completion of the update I received a notification software update complete and after a few seconds, I received another notification battery low need to charge" but my battery is 76% at that time and not connected to a charger. I thought it was a glitch due to the update. After that notification pop up, I cannot see it in my App. I called the following day and they said that a technician can remotely diagnose the notification. The car runs fine and I do not see any pop up on the screen. The technician diagnosed it by asking me a question on the app via text about what is my concern. After I sent them the information they immediately replied with a diagnosis. The diagnose is I have to bring the car to service center. Here is the quote : Diagnose and replaced high voltage controller
Correction: Controller-High Voltage (non-structural pack) (remove& replace) $351.90
Correction Diagnosis: High Voltage Circuit Integrity check $255.00
Labor hours 2.38
Total Amount $606.90
Pay Type: Customer Pay
Cost estimate $606.90 You will not be charged at this time. Repairs covered under warranty will be waived.

I am skeptical on the diagnosis as they have not seen the car or check the log in my car. I heard a lot of horror stories bring the car to service center and instead of being fixed, more problem will arise.

I also received a message after a recent firmware install indicating a need to charge due to low HV battery. The battery SOC was around 65%. I checked a few minutes later and the message to charge had vanished. Can Tesla pull a message after sending it? The car is not having any issues after the strange message.

 

[BURNS G]

I also received a message after a recent firmware install indicating a need to charge due to low HV battery. The battery SOC was around 65%. I checked a few minutes later and the message to charge had vanished. Can Tesla pull a message after sending it? The car is not having any issues after the strange message.

I just brought it at the service center and they did a diagnostic
Its better to bring your car to service center to do a diagnostic and check the connector.

Here is the response from the SC
Correction: Remote - Known characteristic of current Firmware (glitch)