Paying tesla final balance query?

[Subevo]

Hi folks
Was going to pick up my car on Saturday and settle up at the same time but was told I had to pay full amount beforehand.ok so I said take my card details but they said they didn't take card payments and I would need to do a bacs transfer.problem is that takes 3 days and tesla finance dept is closed at the weekend.therefore they cant verify if I've paid or not.therefore can't get the car.
Does that sound right.ive never had a problem before when buying a car.they took my deposit by card over the phone without a problem.
Its pissed me off.

 

[NAALSET]

You can CHAPS the money across (costs £20-25) or depending on your bank and payment limits, make a Faster Payment (free). Both these should be same day payments.

 

[daniel]

I would imagine they'd accept a bank cashier's check. The reason they accept a card for the deposit but not the final purchase is that banks charge a hefty fee for card transactions. They are willing to eat the loss on the comparatively small deposit, but not on the much larger final payment.

 

[JHWJR]

Get a certified check.

 

[JonG]

Bank transfers are generally same day now, depending on how much you need to transfer you may have to do it over several days (my account has a 25k daily limit).

They almost certainly won’t take a bankers cheque or anything like that, not even a £10 touch up pen, it has to be all electronic payment.

Some have refused to pay until they’ve inspected the car.

 

[12Pack]

Yes, was the same for me - required a bank transfer (which is pretty much instantaneous at major banks these day). Knowing this, I had asked to see the car beforehand. Was not allowed to drive it, though. And they checked that they had received the funds before they booked the delivery appointment.

Yes, different from others who usually are happy to take debit cards. I assume it has to do with minimizing overhead within their treasury.

 

[Peteski]

Bank transfers are generally same day now, depending on how much you need to transfer you may have to do it over several days (my account has a 25k daily limit).

That's my experience too. Instant BACS transfer across most major banks (pretty much guaranteed if the same bank receiving) BUT nearly always a daily limit imposed. Think ours is £10K per day (HSBC Premier account). I've come up against this a few times when buying cars or houses. I usually plan ahead and transfer the money over however many days required at the daily limit.

 

[Subevo]

Fortunately my son works for my bank.hsbc,he knows the system inside out and basically instructed the bank employee on the phone on what to do .payment made .but really disappointed on tesla not making it clear on what was required by myself to finalise the deal.
I thought I could turn up on collection day and just pay by card.so much for making things easy.caused me a lot of stress yesterday.

 

[WannabeOwner]

nearly always a daily limit impose

Recommend moving to Handelsbanken which does away with all that sort of junk. I ordered a car (years before EV ), moved funds to current account, rocked up at garage at 5PM on a Friday, salesman stuffed my Debit Card in the machine ... no joy ... I phoned branch, "Yes Sir, you do indeed have funds in your account, but unfortunately that would be above your transaction limit. I'll raise the limit for you now and hang on until you call me back to let me know the transaction has been successful".

No call centre or any of that "Can you remember the last 5 transactions on your card" junk; the branch staff know their customers and handle all that customer-service stuff very efficiently.

But, yeah, no point Tesla letting you get close to the point of collecting the car without telling you that they require cleared funds.

 

[JonG]

I think debit cards are no longer the fixed smallish transaction fee they once were because they’ve extended some of the credit card protection to them. Even a small % charge can be quite meaty on a large sum.

 

[Peteski]

I was fairly impressed that Tesla allowed me to use an AMEX card for the £4K deposit. Most places won't accept AMEX on relatively large transactions because of the merchant fees (which are very high for AMEX).

 

[Peteski]

Recommend moving to Handelsbanken which does away with all that sort of junk.

We use HSBC so we can run parallel UK and Canadian current accounts and transfer funds instantly between the two. Can Handelsbanken do that sort of thing? We also have a ridiculously cheap mortgage rate with HSBC.

 

[MagicMagicD]

I was fairly impressed that Tesla allowed me to use an AMEX card for the £4K deposit. Most places won't accept AMEX on relatively large transactions because of the merchant fees (which are very high for AMEX).

They told me that they didn't do AMEX at Birmingham...

 

[xnetco]

I was fairly impressed that Tesla allowed me to use an AMEX card for the £4K deposit. Most places won't accept AMEX on relatively large transactions because of the merchant fees (which are very high for AMEX).

When was this? They wouldn’t accept AMEX in January.

 

[CotswoldS3X]

I paid AmEx at Bristol in August.

 

[WannabeOwner]

Can Handelsbanken do that sort of thing?

We also have a ridiculously cheap mortgage rate with HSBC.

The Branch manager has discretion so if he is comfortable with your financial status he is in a position to cut you a good deal in order to get your business.

 

[Peteski]

When was this? They wouldn’t accept AMEX in January.

End of September 2017. I was fully expecting the "we don't take AMEX" line but they were happy to put it through.