I appreciate your willingness to really want to understand where I'm coming from, so I'll try to answer your questions. I've said a lot of what I'm going to say before, but there's no reason to think that you would have seen everything I've written. (That's basically my disclaimer for anyone who may have who would criticize me for repeating myself.)
So it doesn't accelerate at the rate for which you purchased it?
The acceleration from a stop is phenomenal. It literally makes my wife feel ill. If I'm going to show the car off and do a launch for someone, my wife can't be in the car. On several occasions this has resulted in her standing on the side of the road as I do a launch or three for someone who had not experienced it before. The car never disappoints in this respect.
And to be honest, I don't know that I have the experience to evaluate the acceleration at higher speeds. I've said many times that were it not for what others have written, I would never have known there was an issue.
On the other hand, I --DID-- know that I was buying a really powerful car. I knew how happy people were with the performance of the P85, and I heard Elon Musk say during the D announcement, which I watched many times before ordering, that the P85D would have "half again as much power" as the P85. So while the numbers didn't mean anything to me, since the P85D was my first sports car and I was by no means a sports car enthusiast, the concept of a car that was going to be 50% more powerful than a car that I knew people were thrilled with --DID-- mean something to me.
So now, knowing that Tesla did not deliver all they promised is upsetting to me. The issue was just amplified when Tesla announced the Ludicrous upgrade, which to me, and many of us, seems to be a way to charge us for making the car more like it was supposed to be when it was originally delivered.
I, like many of the P85D early adopters, didn't say a whole lot of anything when Tesla released the car without torque sleep, but failed to mention that, leaving us wondering for quite a while why the cars weren't getting the efficiency they were supposed to get. I really didn't complain a heck of a lot over the fact that my car was delivered without the Next Gen seats I had paid for, and that I only received them five months later, with not a penny's worth of compensation for the inconvenience. Both of those issues were eventually corrected, and I was willing to give Tesla a pass for the time in which the issues persisted.
This issue, on the other hand, just feels wrong to me.
I've used an analogy about wine in a restaurant in the past. I'll dig that one up if you like, because I believe it is appropriate. But here's a new one, to illustrate the point that I don't think it's fair to say that if you can't tell the difference, why care?
If you've ever shopped for a reasonably high end diamond engagement ring you know about the 4 C's--Carat, Cut, Color, and Clarity. Carat is the size, which you can see, to an extent. Cut refers to the shape of the diamond--round, rectangular, etc.--but there is also a quality component in the cut as well. Color actually for the typical white diamond really refers to a lack of color--the less yellow the better. And clarity refers to the imperfections (or lack thereof) in the stone.
I'd be willing to bet that unless you have training in this field if you were in the market for a diamond in the 1-1.5 carat range, and in the $25,000-$35,000 range, someone could easily show you a $25,000 larger diamond that would look better to you than a $35,000 smaller one. In other words, you would not be able to get even a reasonably good idea of the value by just looking at the diamond.
Take this a step further. You decide to pay $35,000 for a diamond that you believe to have x,y, and z characteristics. You find out later that the diamond doesn't actually have those characteristics. You can't see a difference. Are you upset?
That's kind of where I'm coming from.
I really like to get what I pay for. This is less important to me, obviously, when I'm buying a $20 item on Amazon than it is when I'm spending $140,000 on a car. In the latter situation, I REALLY want to get every penny's worth.
I also get the notion of "doing it ethically" but don't you think that your push against Tesla specifically, and something as specific and detaily is just a bit overblown vis-a-vis the market in general? Are you this upset at everything you purchase? Because I'd doubt that many products would be able to live up to such scrutiny.
See above. Clearly the amount spent on the P85D is a factor. But I generally do expect to get what I pay for, yes.
What does "righted" mean to you? Money? Buy the car back? Disgrace in the press? Yet another embarrassment for a company that is clearly trying to do something significant, but is definitely stretched too thin?
As I said in the letter, I'm really not sure what "righted" is. It may be different for many people. Personally I'm pretty happy with the car, so I would not want to sell it back to Tesla. I'm pretty unhappy at the idea of shelling out an additional $7500 to get the car closer to the point that it was supposed to be originally. I think free Ludicrous upgrades would certainly be a good start. (This is probably where others would jump in and say either a) the ludicrous upgrades still won't get the car to the 691 HP originally promised, so what good is that, or b) the ludicrous upgrade is going to give you faster 0-60 performance than Tesla promised you, so how is that fair.) To those that would argue a), I'd say it should at least get reasonably close. To those that would argue b) I'd say that's not my concern. If Tesla has to provide a little more 0-60 performance than I paid for in order to come closer to providing the HP, that's fine.)
And with the exception of the number, what exactly does mislead mean? Does the car not perform the way you expected it to? This is where I am really confused: It accelerates at the rate that was advertised. Did you think that, because of the number, it should actually be able to perform better than what was advertised? Honestly I am completely confused about how this is really an issue, if the car performs as expected when you rolled it off the lot. With the exception of having a number out there that you wanted to see, if Tesla never claimed HP but it still accelerated at the same rate, would you be satisfied then?
I kind of addressed some of this above. I was expecting a car that felt like it had "half again as much power" as the P85. I had never driven a P85, so I wasn't going to be able to evaluate this myself. I'm basing my feelings on the feelings and findings of others, and on my own feelings of wanting to get all of what I pay for.
Fair point. Looking back I thought it was larger - it is less significant than I had remembered. Yes, there's one very clear overlap but others are spotty.
Thanks for acknowledging that.