Hi everyone,
Just took delivery today of my P85D in the Tesla center of Aix en Provence. After the presentation of the car, we came back home to Toulouse. 400 km and the car was amazing, verry happy with handle and the ludicrous power.
Narbonne Supercharger worked very well and we were happy until we try to charge at home... My house has a three phase grid. I recently made an installation of a 380V 16A electrical outlet to welcome the tesla's red cable.
My problem is : as soon as i plug it into the tesla, light's car turns flashing green (charging) for 2 sec and turn then to fix blue. It's very ambarrassing.
On the screen it says : problem with cable. But the cable looks fine ! After that I tried with a conventional 220V electrical outlet, and we had the same wrong message for cables. The only light on on the power box is the first green one no flashing. I'll try to phone tesla on the next day but is someone has ever had the same problem ?
Sorry for my bad english...!
Just took delivery today of my P85D in the Tesla center of Aix en Provence. After the presentation of the car, we came back home to Toulouse. 400 km and the car was amazing, verry happy with handle and the ludicrous power.
Narbonne Supercharger worked very well and we were happy until we try to charge at home... My house has a three phase grid. I recently made an installation of a 380V 16A electrical outlet to welcome the tesla's red cable.
My problem is : as soon as i plug it into the tesla, light's car turns flashing green (charging) for 2 sec and turn then to fix blue. It's very ambarrassing.
On the screen it says : problem with cable. But the cable looks fine ! After that I tried with a conventional 220V electrical outlet, and we had the same wrong message for cables. The only light on on the power box is the first green one no flashing. I'll try to phone tesla on the next day but is someone has ever had the same problem ?
Sorry for my bad english...!