I wanted to add another story to this thread, about how not all repair processes are bad.
I'm going through a repair now (
Door ding).
I called 2 Tesla certified body shops in the area, each 1.5 hours drive from me (nothing nearby).
Shop 1 - 1.5 hours north of me -- "Tesla parts take anywhere from 3 weeks to 3 months for delivery."
Shop 2 - 1.5 hours south of me -- "Tesla parts take anywhere from 5 days to 10 days for delivery. In addition, we can pick up your car at the Tesla Service center (next to my job), and drop it back off when the work is complete, so you don't have to travel 1.5 hours each way."
Guess which shop I'm going with
.