So here's the update: The electricians have been out twice and say the circuit is fine. I am charging this morning and when I checked after it had been charging for a while, it was at 16 amps again.
I checked the error log and saw a "Charge rate reduced - wall plug temperature high". I had just unplugged and replugged a couple of minutes prior, so I went back to the card and NEMA 14-50 adaptor cable was warm to the touch (not blazing hot, but I feel warmer than it should be). The outlet and the brick were both fine temperature-wise.
So, I am going to go buy another 14-50 adaptor and see if that makes a difference.