My Browser won’t load any pages!

[MadHound]

Hello just bought a 2017 Tesla Model S about a month ago and the browser has never loaded. I’ve tried it using my home Wi-Fi and it just will never load a page. I’m on update 2022.8.10.8. I’ve tried resetting the screen and still nothing. Any help is appreciated! Thanks in advanced!

 

[JAlbury825]

My 2014 Model S 60 has the same issue. From everyone I've talked to, the original browser in Tesla Model S/X was always awful. The only solution to this is that you will have upgrade the MCU1 (the original master control unit with the old processor) to the newer MCU2 (produced after 2018). I never use the browser because it's so horribly slow. Sadly, the Owner's Manual is only accessible via the same software interface. So, I'm having my MCU upgrade to the newer MCU2 with the Intel processor (scheduled for Feb. 20, 2023). It's MANY TIMES faster, from what I've seen. Plus it gives you access to Netflix, Hulu, Disney+ and YouTube. The cost quoted to me by Tesla is $1,880 (including labor).

My primary impetus for doing this (finally) was the loss of the 3G network. I've had to resort to using my phone's Mobile Hotspot and setting the car to "WiFi While Driving". This gets me connectivity, but it's a pain because I can only connect to the network when my phone is in the car. #FirstWorldProbems So, all the remote features of the Tesla App are useless without the car being connected to the Internet.

So... rather than have the modem swapped out (for $200), Tesla recommended I simply swap out the older MCU with the newer version. The service center will also replace the binnacle behind the steering wheel (mine is leaking). Contact your service center and see if they can arrange that for you. From everyone I've talked to who's had the upgrade, it's like getting a brand new car all over again.

 

[Darmie]

Here we are 2023 and on my 2018 MX and 2020 MY the browser still crashes. It's still slow as crap and when you would get to a page of choice, it would crash and close.

 

[Stefanv1993]

Here we are 2023 and on my 2018 MX and 2020 MY the browser still crashes. It's still slow as crap and when you would get to a page of choice, it would crash and close.

Yea not sure about the performance on mcu3 but even with mcu2 its super slow and often crashes and closes the pages

 

[MadHound]

My 2014 Model S 60 has the same issue. From everyone I've talked to, the original browser in Tesla Model S/X was always awful. The only solution to this is that you will have upgrade the MCU1 (the original master control unit with the old processor) to the newer MCU2 (produced after 2018). I never use the browser because it's so horribly slow. Sadly, the Owner's Manual is only accessible via the same software interface. So, I'm having my MCU upgrade to the newer MCU2 with the Intel processor (scheduled for Feb. 20, 2023). It's MANY TIMES faster, from what I've seen. Plus it gives you access to Netflix, Hulu, Disney+ and YouTube. The cost quoted to me by Tesla is $1,880 (including labor).

My primary impetus for doing this (finally) was the loss of the 3G network. I've had to resort to using my phone's Mobile Hotspot and setting the car to "WiFi While Driving". This gets me connectivity, but it's a pain because I can only connect to the network when my phone is in the car. #FirstWorldProbems So, all the remote features of the Tesla App are useless without the car being connected to the Internet.

So... rather than have the modem swapped out (for $200), Tesla recommended I simply swap out the older MCU with the newer version. The service center will also replace the binnacle behind the steering wheel (mine is leaking). Contact your service center and see if they can arrange that for you. From everyone I've talked to who's had the upgrade, it's like getting a brand new car all over again.

Oh awesome! I’ll look into this. I’ll call my service center in Monday. It seems the infotainment upgrade comes with a lot of stuff. Thanks for the heads up!