I have to concur with the Motley fool story -- My accident to my X was Tesla's fault though I did not even get an apology -- I had automatic garage door open/close enabled. Thought based on the 30 ft from garage etc notices that it was a smart system that actually looked at where it was. Anyway -- one day, as I started the car and inched out of my garage, I received a text, stopped the car and looked at the text then continued pulling out very slowly and carefully as usual -- what can I say, I had my music cranked up high, and our door is fairly quiet, we have tried to get an extra quiet one because its under the kids bedroom! but the car triggered the garage close even though I was not out of the garage. Because my wheel had not yet crossed the door, the safety on the door did not trigger either. all I got from TEsla was that yes, they did close the door on me, and no it was not their fault because I should have know the garage feature is not a smart system.
Now, I went ahead to fix it -- four months to get the broken roof window in stock -- nov to end of feb. Finally got the cycles to take it to the shop 30 miles away and they said when they opened it up, they found that they needed to replace an additional seal -- instead of a few days, has been three weeks and counting!!!