I drive a 2022 Model Y performance. Four months ago I had my front windshield crack when a semi-truck kicked back a rock from its tires on the highway. I immediately contacted Tesla to get a replacement and was told they don’t do windshield replacements. They told me I would have to go through a company such as safelite to get it replaced. Ok no problem. I called safelite and place an order for the windshield and they gave me an estimate repair date in two weeks since they need to order the windshield directly from Tesla. Then they call me saying we are still waiting to receive the windshield. It’s been four months and they still haven’t received the windshield. I keep calling them to get an update but they keep telling me that Tesla windshield’s for the model Y are on back order. How long am I supposed to keep waiting?
Has anyone else dealt with this issue? Is it tesla fault or safelite? Luckily my windshield crack isn’t that bad where I can’t drive the vehicle but what would happen if a vehicle’s windshield crack is so bad it can’t be driven? Are they supposed to wait over 4 months to get their vehicle fixed?
Has anyone else dealt with this issue? Is it tesla fault or safelite? Luckily my windshield crack isn’t that bad where I can’t drive the vehicle but what would happen if a vehicle’s windshield crack is so bad it can’t be driven? Are they supposed to wait over 4 months to get their vehicle fixed?