I’ve just installed a new (single phase) Wallbox Pulsar Plus at my holiday house. It seems to have been correctly installed and is set to 32A internally. However, when I plug my car in (2014 P85 Model S) it will only charge at 16A (The car reports 16A as the max available. ie the display reads 16A/16A). I called Jetcharge about this (I bought it from them) and a tech support person blamed my car. Reading around, this might actually be correct, as apparently this has occurred with other Tesla vehicles after particular software updates.
I only have the mobile charging cable in use at my regular house at the moment (due to renovations) and any public AC chargers I have access to are 3-phase so I don’t have the ability to test what my car will do with another single phase AC charger. Supercharging works fine.
I only come to this location every month or two, but when I do I sometimes need a quick turnaround, which is why I installed it. I’m wondering if anyone else in Australia has encountered this, and whether I should be directing my attention at the wall charger or at my car to get it fixed. My infrequent access to the charger makes it difficult to spend time fiddling. I suspect I will end up in a situation where Jetcharge/Wallbox and Tesla both blame each other and I get stuck with a slow charger.
I only have the mobile charging cable in use at my regular house at the moment (due to renovations) and any public AC chargers I have access to are 3-phase so I don’t have the ability to test what my car will do with another single phase AC charger. Supercharging works fine.
I only come to this location every month or two, but when I do I sometimes need a quick turnaround, which is why I installed it. I’m wondering if anyone else in Australia has encountered this, and whether I should be directing my attention at the wall charger or at my car to get it fixed. My infrequent access to the charger makes it difficult to spend time fiddling. I suspect I will end up in a situation where Jetcharge/Wallbox and Tesla both blame each other and I get stuck with a slow charger.