My apologies if this has been discussed before, but I could not find anything specifically for Europe.
My Model Y RWD charges fine at superchargers, 11kW pole-chargers are work etc.
At home, I have a single-phase, which the electrician confirmed can take 7.4kW.
However, the Model Y only takes in at 3.9kW maximum. The electrician mentioned that it seems the car is locked at 16A and only when I take it to 32A, it can reach 7.4kW.
Now, I am unable to go above 16A in my Tesla centre screen.
(I have an Alfen Single Proline 22kW charger installed at home)
As I contacted Tesla, they mentioned that households in Europe are limited to 16A for EV charging on single-phase.
They closed the case remotely saying, nothing is wrong with the car (which it could very well be!)
Is this really the case? (My apologies for the lack of knowledge in electrical systems).
Charging at 3.9kW is fine as it chargers almost completely at night, but I want to know if this is a genuine reason that Tesla gave.
Thank you in advance.
Cheers,
N
My Model Y RWD charges fine at superchargers, 11kW pole-chargers are work etc.
At home, I have a single-phase, which the electrician confirmed can take 7.4kW.
However, the Model Y only takes in at 3.9kW maximum. The electrician mentioned that it seems the car is locked at 16A and only when I take it to 32A, it can reach 7.4kW.
Now, I am unable to go above 16A in my Tesla centre screen.
(I have an Alfen Single Proline 22kW charger installed at home)
As I contacted Tesla, they mentioned that households in Europe are limited to 16A for EV charging on single-phase.
They closed the case remotely saying, nothing is wrong with the car (which it could very well be!)
Is this really the case? (My apologies for the lack of knowledge in electrical systems).
Charging at 3.9kW is fine as it chargers almost completely at night, but I want to know if this is a genuine reason that Tesla gave.
Thank you in advance.
Cheers,
N