lolachampcar
Well-Known Member
I think Tesla is trying to make things simple Tesla's way.Do you not know Tesla’s philosophy - “why make it simple when you can make it difficult”?
and I don’t mean that in jest… they’re fvcking ridiculous and hire the most uncustomer-centric people . I would say by design!
There are no options or discussions. You just go along with whatever they feel like doing that day. If they wake up and tell their more senior sales people to make sure there is demand for EoQ (when that is a month away) and tell them to promise delivery that month if you agree to take a different car (Plaid+ to Plaid switch), they will with no real ability to make good on that promise. This did happen as a good number of previous Plaid+ reservation holders can attest.
The question for me is how do you evaluate the performance of a customer facing (their term, not mine) Sales Representative? Did you do a good job if you kept the customer away from management without them going postal?