lolachampcar
Well-Known Member
If you are like me, the disappointing thing is that Tesla has accepted this model of dealing with customers. They know they are upsetting people and have taken to isolating management from the disappointment they create at the expense of front line "customer facing" sales associates. I made a comment to the person that called me and made the promise of a June delivery that, if they continued to make such promises without the ability to keep them, sooner or later it will creep into their being and change who they are. I suggested they may want to carefully examine the way things are done and decide if "the mission" and other higher goals language Tesla uses to recruit young talent is worth what they are giving up in personal integrity.I went through this exact same process and felt the same way just 4 months ago with my Model Y order until I received it and all the pain went away.
Yet here I am, only 4 months later doing it all over and I’m just as pissed and impatient as the last time
I will forever remember picking up a phone bank job for the Police Benevolent Society selling seats to the Ringling Brothers Circus for orphans when I was 15. The managers closely monitored your hit rate and completion rates against those hits. I sold the whole lot of available seats twice over in two weeks with my completion rate. When I asked about single handedly over selling seats by a factor of two I was told not to worry about it. I walked out.
As a controller from a previous startup said (as he was leaving two months after taking the job), when in a dysfunctional environment you either leave or become dysfunctional yourself.
Tesla management is purposefully dysfunctional and it is currently working for them.