Maybe I missed this earlier in the thread, but if a person in Hong Kong ordered a Model S P85D today, how many months would it take for Tesla to deliver it to Hong Kong?
Hong Kong owners who ordered P85D this week have been told to expect delivery February 2015. S60D and S85D will come later in the summer/autumn of 2015.
There is a group of owners in Hong Kong joining together to write a letter to Jerome Guillen expressing our disappointment about the sudden introduction of the D.
The letter will be "result oriented" instead of "pure complaining", we are just trying to seek for a solution.
If you want to be a part of the letter, please send me your phone number and i will add you to the Whatsapp chat group.
The intent of this thread, by the OP, was to gather like-minded
Hong Kong owners in a unified letter to Jerome to try to get a satisfactory outcome for the
Hong Kong owners who feel disappointed by these announcements. To be clear, this is a
Hong Kong issue, raised in the
Hong Kong forums (enough
emphasis added?).
Since then, it has gone back-and-forth, with each 'side' trying to persuade the other. Quite frankly, I don't see how that could ever succeed. The viewpoint is just so different between USA LHD and Hong Kong RHD - where the timeline in Hong Kong has been shifted two years (we are today where USA was two years ago - still dealing with the backlog of initial deliveries). The perspective of someone who has had their car for 2 years and seen these updates is just so different from someone who has been waiting for a year and is being asked to take delivery of an already old-specification vehicle. The perspective of someone who paid a premium for the P85+ top-of-the-line performance model, can never be the same as for someone who ordered a S60 on a budget.
In Australia, Tesla have taken the step of re-manufacturing the cars to avoid this issue of delivering old-specification vehicles. For some inexplicable reason they haven't done that (yet) for Hong Kong.
My viewpoint is that I reserved a S85 3 1/2 years ago, and took delivery a couple of months ago. I wouldn't have ordered the D option, even if it was available and certainly not if it meant another year's delay. I did miss out on the driver-assist features, but consider them of little use in Hong Kong and also take to heart the point that early deliveries in USA missed out on parking sensors, folding wing mirrors, and a host of other features and options that later deliveries benefited from. That said, my situation is irrelevant to someone who just took delivery of a P85+ (that just got smoked by the P85D) or hasn't taken delivery yet (and is about to be asked to accept an old-specification vehicle).
I've been following Tesla for six years now, and am unashamedly a fan. I also deeply groan whenever Elon tweets one of these announcements. I just know that there will be a backlash (whatever is announced) and that the regional offices and service centres will be completely unprepared to deal with the response. I find it incredible that, six years on, Tesla are still behaving the same way. It is marketing 101 that it can take years to build the relationship and confidence to make a customer for life, and one simple mistake to lose that same customer. Tesla, please don't stop innovating, but please work out a way you can do it without pissing off your loyal customer base.
Mark.
