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My P85 was rear ended last September. The replacement parts, including the rear floor pan took about a week to come in (twice, as there were two separate orders).
I suspect parts delays are not a general thing but sometimes there are specific delays.
I suspect parts delays are not a general thing but sometimes there are specific delays.
Super_Popular
Well-Known Member
Yes it's normal. The only certified Tesla repair shop in Oregon has 7 Tesla's. Most of them have been there for 90 days+
Yep. Much as I love my car, this is a primary reason I'm leaning against buying another Tesla in the future. The service folks themselves are great (well, mine are), but everything else like getting parts, parts pricing, loaner availability, time to schedule service, repair times, and so forth is really poor.
Tesla has figured out how to build and sell EVs, but they can't seem to figure out how to handle existing customers.
Tesla has figured out how to build and sell EVs, but they can't seem to figure out how to handle existing customers.
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I never said it was, just venting about the whole situation. It took 3-4 weeks for the quarter panel, and then another 2-3 weeks on the "emergency order".
And to be honest, it still is kind of Tesla's fault on the rear quarter panel (but mainly still the body shops). The body shop manager said that Tesla is constantly changing things mid stream and alot of the times don't tell the body shops that a part that was previously used for a car pre-"specific date" is different now. So they ordered the same rear drivers side quarter panel that they always have for the drivers side rear, but apparently mine was the first dual motor drivers side rear quarter panel that this shop had replaced. And it is different from the S85s. They didn't realize it until they went to put it on and some things did not match up. So a little on both.
But in the end, Tesla still takes way to long to get out replacement parts.
taurusking
Member
I was told by the owner of the same body shop that JMG went that they are having lot of difficulties ordering parts. He said Tesla makes it difficult to talk to someone over the phone.
You would think Tesla would make life easy for Tesla owners...
Gizmotoy
Active Member
I wonder how much of that still applies, given there are now several cars in that price range made of, primarily, aluminum, and BMW moving to carbon-reinforced polymer. Chevy's Bolt, at around the same price, is a mix of steel and aluminum. Paired with the advantages of their existing aluminum tooling, I suspect it'll end up in the middle, similar to the Bolt, with partial-aluminum construction.
Skotty
2014 S P85 | 2023 F-150L
Problem is, Tesla is a new-gen company with -- probably -- a lot of young employees. Youngins who probably didn't work on their own cars like us older folks have. Car repair is a good ol' boy job. So the youngins at Tesla didn't realize -- "oh hey, you know what? aftermarket is going to need parts for repairs". Or even worse -- "What? You can repair cars? I thought you just had to buy a new one like an iphone." At the same time, good ol' boys who are perfectly happy working on Ford pickup trucks don't have a lot of respect for Tesla, and hold a lot of preconceived notions like thinking it's just a toy car for rich people who won't need a repair right away and thinking a Tesla should cost 10s of thousands of dollars to repair. And they are happy to oblige on both points.
If I wanted to make a killing on a new business, I would start a Tesla repair shop. It would be cheaper than the others and repairs would be done pronto, assuming I could get Tesla to take their thumbs out of their you know whats and ship me parts (I would pester them incessantly for the parts that are needed, which most repair shops I'm sure are not doing). But I'm already making good money as a software developer, and I don't miss the cuts, bruises, and grease under the nails.
Some day this will get straightened out. But might still be awhile.
Hopefully I've managed to successfully offend everyone with this post, both young and old (not really trying to offend, just giving ya a hard time). What can I say? Just keeping it real...
If I wanted to make a killing on a new business, I would start a Tesla repair shop. It would be cheaper than the others and repairs would be done pronto, assuming I could get Tesla to take their thumbs out of their you know whats and ship me parts (I would pester them incessantly for the parts that are needed, which most repair shops I'm sure are not doing). But I'm already making good money as a software developer, and I don't miss the cuts, bruises, and grease under the nails.
Some day this will get straightened out. But might still be awhile.
Hopefully I've managed to successfully offend everyone with this post, both young and old (not really trying to offend, just giving ya a hard time). What can I say? Just keeping it real...
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taurusking
Member
This. Best driving car ever. Worst car to own if there are problems(and a problem free Tesla is pretty rare).
Skotty
2014 S P85 | 2023 F-150L
BertL
Active Member
Good news. Sorry it took so much effort, but hopefully you'll have your MS back soon. Thx for the update.
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