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The temporary fix is to reboot the centre screen on the Model S. You do this by holding down both scroll wheels for several seconds. Don't worry - you can do this while driving. The system will come back up in about a minute but I find that the LTE/3G will take close to five minutes to lock in.Since the V9 update, I have had no connectivity at all with my Tesla. For example, I left the house this morning at 9:40 and it’s 10:20– still no connection. Other times connectivity might return after an hour or two. I have loads of cell service on my iPhone, so I don’t understand why it’s not on my 2018 Tesla MS. What do I need to do? Disconnect my phone and reconnected again? Change a setting?
The temporary fix is to reboot the centre screen on the Model S. You do this by holding down both scroll wheels for several seconds. Don't worry - you can do this while driving. The system will come back up in about a minute but I find that the LTE/3G will take close to five minutes to lock in.
You dont actually lose the turn signals... just the sound of the turn signals.Next time the event occurs (parking underground then loss of LTE) I will give it a try. I'm not a huge fan of having to do this (on the Model 3 it means you loose speedo and turn signals). Plus it seems like a pretty big bug that the system is unable to reconnect to LTE after being disconnected like this.
The temporary fix is to reboot the centre screen on the Model S. You do this by holding down both scroll wheels for several seconds. Don't worry - you can do this while driving. The system will come back up in about a minute but I find that the LTE/3G will take close to five minutes to lock in.
All Tesla's use a US provider. AT&T iirc. so everybody's roaming, hence crappy Cdn coverage. Lead technician at a service centre told me this. Why its been sucking more lately than before... who knows... maybe the increase in cars roaming in the territory has an impact?
So this can be done while driving without any deleterious effects on the driving system?
Hmm reading this I'm realizing all the issues I've been experiencing separately and at different times may be related as I'm checking on all the boxes of what you're describing in your post.I've been having issues a plenty with data connectivity, especially recently (possibly correlated to V9). I've been working with a tech at Tesla on it, but so far, limited progress. They keep asking for more timestamps to check into -- given them about 5-10 already. Mine started with reporting voice recognition issues, but they are treating it as a data connectivity issue.
For me, it exhibits as any or some of the following:
I think their cellular stack is completely mucked up in some way. Having been in the cellular business for a bit, it wouldn't surprise me at all. Even the vendors of the chips/stacks seem to struggle to get them working properly.
- streaming audio not working (independent of the Slacker server issues that were happening)
- map tiles (segments) not loading
- voice commands not working (just not sending to the server and timing out)
- web browser unable to load pages (no indication or progress or timeout)
- web browser bandwidth very poor (using fast.com very limited - ~200-800 kbps instead of 20-80 Mbps)
- showing network disconnected on top row icon
I had some issues early on with LTE (and lots of fallback to 3G), but after an update or two, it seemed to become consistently more reliable, but then in the past 2 updates (especially with 2018.39.x), it has gotten really bad. However, the problems are not clearly linked to a specific software release (at least that is visible to us users -- who knows if they are updating some modules/subsystems behind the scenes or not).
On the roaming comments made by someone above -- that doesn't make for poor coverage. The Tesla tech you got the information from doesn't know how cellular systems work. It's the same as if you were on a local network (in general), there can be carrier applied bandwidth limiting etc, but the underlying radio access technology (RAT) is the same, so coverage is identical to being on a local carrier. In the general case, when it's AT&T (which is what Tesla uses I believe), it prefers to roam on the Rogers network.
You mean a reboot? That does fix it but I find that it takes around 5 minutes until the system resyncs up with the LTE/3G network. So no music or updated maps for 5 minutes, which is annoying.I still get it the odd time after parking underground where there is no reception. Seems to happen less than it used to - but either way, a 2 button reset fixes it.
Does it use up much of your data that way?Driving on 401 between Mississauga and Markham road almost daily and notice the cell signal has gone really bad recently
I often saw 3G and never saw Lte Until reboot MCU
Ending up just turn on the hotspot on the phone and share to the car. Much faster and stable now
Does it use up much of your data that way?
Thanks for the reply. I think you are probably right. Streaming music might be another matter.Not really for me, map and traffic data are not huge data anyways I think