I doubt that this is cell signal issue - I am guessing that is just a bug with the car since people don't have this issue with their phones and their phones are using the same wireless network.
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Intermittent LTE/3G reception - anyone else?
- Thread starter wayner
- Start date
Have a upcoming appointment fixing front trunk latch
And chatting with the service guy at Lawrence today
They said it’s carrier issue, Tesla and att are looking into it
Hopefully soon, and I wish they can replace it with local sim so that it would be faster and stable
And chatting with the service guy at Lawrence today
They said it’s carrier issue, Tesla and att are looking into it
Hopefully soon, and I wish they can replace it with local sim so that it would be faster and stable
I had issues with my LTE for months after delivery. Would go away randomly in the city or while driving on the highway, and not return unless computer was rebooted. This was happening daily. They kept asking me to take screenshots with time/date info, and then one day it was just magically fixed... was told it was some firmware issue... but not sure how firmware gets updated with no notification. Have not had issues with LTE loss for months now. Reaching out to Tesla and following their instructions helps. I was getting frustrated with things, but then it just got fixed. I felt as though sending them random emails with pictures of my screen was a make work project. But it worked in the end!
5_+JqckQttqck
Active Member
What's your route? Driving by heavy industries may have some effect on the cell service in the area of the tower.
This happens in all sorts of different areas right in the heart of Toronto, along the 401, along the 403, etc and I never see my phone lose a signal in this way. (My phone co is now Telus but I used to be Rogers and I had the same results with Rogers).
I am guessing that the issue continues to be problems relating to the fact that Canadian Teslas are technically roaming while in Canada as we have AT&T SIM cards, as mentioned earlier in this thread.
I am guessing that the issue continues to be problems relating to the fact that Canadian Teslas are technically roaming while in Canada as we have AT&T SIM cards, as mentioned earlier in this thread.
HIGHLY recommend to contact Tesla. I had this issue ongoing for about 5 months when I first got the car. Sent them many time-stamped pictures of the screen when it happened. Allowed them to go through my logs, and one day it was magically fixed. Have had it happen maybe 3x in the last 6 months. Was near daily before things got fixed.
Whoever wrote that article doesn't understand how the cloud works lol.
Oldschool496
Member
This issue happens with phones, dropped calls and bad reception of the conversation. Happens all the time. I don't think this issue is generally a bug at all. Its dead/weak spots that still widely exist between towers etc.
"Can you hear me, can your hear me now, how about now"
We all just need to face facts here, we think we are driving something perfect, its not perfect, never will be perfect. Thats just the way it is. Nothing is perfect.
Its damn good though. Fun, fast, reliable, safe, clean, dependable, expensive, unfortunately no where else to turn, Electric from now on.
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This issue is way worse with my car than with my phone. Yes I get dropped calls and the very occasional data outage but I don't lose LTE service for 5 minutes or more on a regular basis with my phone.
When this happens my LTE will drop to 1 bar. Then it will drop to 3G. Then it will drop to Edge. Then I will have no signal for a while. After 4-5 minutes it will usually come back. If I am listening to Slacker at the time, which I normally am, then I will have no music for 5 minutes or so unless I switch to FM radio. All the while my phone will still have a good cell signal.
This appears to be more of a local Canadian issue as our cars seem to have AT&T SIMs and are technically roaming while in Canada.
When this happens my LTE will drop to 1 bar. Then it will drop to 3G. Then it will drop to Edge. Then I will have no signal for a while. After 4-5 minutes it will usually come back. If I am listening to Slacker at the time, which I normally am, then I will have no music for 5 minutes or so unless I switch to FM radio. All the while my phone will still have a good cell signal.
This appears to be more of a local Canadian issue as our cars seem to have AT&T SIMs and are technically roaming while in Canada.
Oldschool496
Member
I get it in Orlando, slacker stops working, the rest of this checking the LTE strength I have never done. Around where I live LTE often on one bar. Yes ATT here as well. ORLANDO, which is pretty much suburbia on steroids. Of course I am visiting when it happens. Its the only place slacker has cut out on me.
Of course I was showing others how great the sound system is in my car when it happened.
I have the same issue as you. I notice the connection is not as great compared to pre v10 updates.
5_+JqckQttqck
Active Member
Looks like something is up with the network. I can BT unlock from my desk to the car parked outside but TeslaFi and App cannot communicate and grab status from the car.
It's asleep with Sentry on o.0
It's asleep with Sentry on o.0
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