First we were told the car was arriving Tuesday, and that we had 3 days to collect the vehicle. OK, that seems a bit pushy as there was not much notice given, but we cleared our schedule to pick up the car on Wednesday (yesterday). We live 2 hours away from the dealer and ended up waiting around for 1/2 the day only to be told the car was not on the truck and would not be available for pickup. OK... that's not good, but we were told it will be on the truck that night and we can pick it up today (Thursday). So that didn't happen either and we've spent 1/2 the day again waiting around only to find out it's not coming on a truck until Tomorrow (so they say anyway ). Tomorrow doesn't work for us, so the next time we can pick it up is next Tuesday, if in fact, it arrives by then.
Two days wasted and now we have to reschedule our PPE and wheels and tires appointment.
There was really poor communication through this whole thing. Promises to be given a call at 9:00am to let us know what's going on, only to wait around for another 1.5 hours before getting to talk to anyone.
If we're treated this bad when we're trying to give them money, I can't imagine how we will be treated when we need the warranty.
Really having second thoughts.....
Two days wasted and now we have to reschedule our PPE and wheels and tires appointment.
There was really poor communication through this whole thing. Promises to be given a call at 9:00am to let us know what's going on, only to wait around for another 1.5 hours before getting to talk to anyone.
If we're treated this bad when we're trying to give them money, I can't imagine how we will be treated when we need the warranty.
Really having second thoughts.....
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