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Almost sick of hearing, "So when is that car coming" every weekend from friends and family.
I find this whole process to be frustrating and quite frankly wish I never ordered the car at this point. After no response to emails, my car was supposed to be delivered Friday, I went to the SC. There were about 35-40 cars there as well as another carrier bringing a few more. They are overwhelmed and once the car gets there it will take at least a few days to get preped and out. I ask the person at the desk to please check on the progress where and when and they told me the car hasnt even been completed yet and may ship out in 10 days or so. Sara has consistantly mislead me to timeing I told them if I couldnt get a car by the end of April please cancel and they assured me it would happen. It is just a car! I can pick from many other cars and get one of these at some point in the future if they are still around. If someone wants my car let me know and I will gladly turn it over to them and go get and Infiniti G37 convertibled this weekend.
Been there...but for me it was either a BMW 5GT or Audi A6/A7. All I can say is hang in there. You can't be far off. I'll say there are some IDS who are really communicative and some who aren't. If you have one of those who isn't, it still delivers the same, just the steps can go by quick. I went from delivery button to delivery in very short period of time. So, you could still be only 10 days away.I find this whole process to be frustrating and quite frankly wish I never ordered the car at this point. After no response to emails, my car was supposed to be delivered Friday, I went to the SC. There were about 35-40 cars there as well as another carrier bringing a few more. They are overwhelmed and once the car gets there it will take at least a few days to get preped and out. I ask the person at the desk to please check on the progress where and when and they told me the car hasnt even been completed yet and may ship out in 10 days or so. Sara has consistantly mislead me to timeing I told them if I couldnt get a car by the end of April please cancel and they assured me it would happen. It is just a car! I can pick from many other cars and get one of these at some point in the future if they are still around. If someone wants my car let me know and I will gladly turn it over to them and go get and Infiniti G37 convertibled this weekend.
Got a VIN today (9332) and App went live tonight. Happy Birthday "TITT" (Tesla Industries Two-Thousand Thirteen)....getting close!!
Got a VIN today (9332) and App went live tonight. Happy Birthday "TITT" (Tesla Industries Two-Thousand Thirteen)....getting close!!
this is one of those rare situations in time where a person will withstand abuse and incompetence to get the product. When I think about it the product better be beyond outstanding, because who wants to spend $75-110k for something and have to wait over a year to just get a taste, then another 6-9 months of nonsense to get the product. Cant think of anything else like this.I finalized my order on April 2nd, then emailed them so that I wont have to wait 2 weeks for the order to be submitted, which was going to be 15th. The agent said it was submitted and I am looking at mid may delivery. Anyway on 15th I saw my status "building your model s" and then on 17th the status was back to 'reserved' with no order button. I called and they told me that my order was put on hold as they saw an old email which asked to put my order on hold and they missed the later emails that said to ignore those emails and process the order.
Anyways I can understand that 2 different agent were dealing with my 2 emails and things got messed up. I still think before they make any changes to the account, specially when they know they are behind on emails then they should call and confirm before they take any action.
Any ways after calling they said we will rush your order so that I don't have to wait the 2 weeks for automatic submission and they submitted the order again and said i am looking at first week of June. Checked every day and the status on mytesla said 'reserved' I called them after a couple of days and was told not to worry as the system may not be in sync.
View attachment 20753
I called again yesterday 24th and was told that there was a glitch in the system and they will put the order in again. I checked today and still the status says 'reserved'. I called today and they said that there is a glitch with my account and will push the order and also make sure with logistics that they have received the order and will get back to me tomorrow. I hope there is some good news tomorrow but guess what the status is still 'reserved'.
April 2 and now its April 25, and don't even know if my order is in or not.
Just looked online again and now it shows the below, I guess they are fixing the glitch..
View attachment 20759
My VIN just showed up in the mobile app! 9555 is alive!
My VIN just showed up in the mobile app! 9555 is alive!