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Firmware 5.8.4
- Thread starter bluetinc
- Start date
digitaltim
Sig737 VIN628
That's a good solution, otherwise it might be a month manual process linking up cars.
In any case, I can't see it being a priority since this should really be something that is rarely necessary. Few families have multiple teslas and you shouldn't need to be in a loaner so often that it becomes a big annoyance.
dflye
S Sig Perf 414, VIN 814
So after applying this update a few days ago, I have had problems where the "deep sleep" mode is so deep the touchscreen never wakes up, where it is ignoring the display energy saving preference and putting the car to sleep less than a minute after the fob moves away from the car (even with the driver's door open!)
Took it by service on the way home from driving around this morning, where I was making many short stops. Eventually gave up on rebooting the touchscreen, as it was becoming unresponsive within mere minutes even after a reboot, and was going into deep sleep extremely rapidly regardless of energy saving preference.
The final straw was when the instrument cluster display refused to wake from sleep (thankfully on my last stop of the morning.) While I'd already gotten used to having to wait for the instrument cluster to allow me to put the car in gear, it was a bit more of a pain driving with both touchscreen and instrument cluster displays dark! The behavior of time from entering the car to being able to shift into drive remained the same (about 15-30 seconds), but was a bit disconcerting to drive the 20+ miles with two dark screens from where I was to the service center (which thankfully is only a few miles from home)
At the Raleigh service center, they confirmed this wasn't something they'd seen or heard of, so hopefully it is just something specific to my older touchscreen not fully accepting the update, rather than an indication of some broader issue. While using the steering wheel controls to reboot both displays temporarily resolved the issue, the touchscreen still locked up within minutes, so at least the service center has direct experience with the issue and doesn't think I'm merely a raving lunatic. :wink:
Took it by service on the way home from driving around this morning, where I was making many short stops. Eventually gave up on rebooting the touchscreen, as it was becoming unresponsive within mere minutes even after a reboot, and was going into deep sleep extremely rapidly regardless of energy saving preference.
The final straw was when the instrument cluster display refused to wake from sleep (thankfully on my last stop of the morning.) While I'd already gotten used to having to wait for the instrument cluster to allow me to put the car in gear, it was a bit more of a pain driving with both touchscreen and instrument cluster displays dark! The behavior of time from entering the car to being able to shift into drive remained the same (about 15-30 seconds), but was a bit disconcerting to drive the 20+ miles with two dark screens from where I was to the service center (which thankfully is only a few miles from home)
At the Raleigh service center, they confirmed this wasn't something they'd seen or heard of, so hopefully it is just something specific to my older touchscreen not fully accepting the update, rather than an indication of some broader issue. While using the steering wheel controls to reboot both displays temporarily resolved the issue, the touchscreen still locked up within minutes, so at least the service center has direct experience with the issue and doesn't think I'm merely a raving lunatic. :wink:
dflye
S Sig Perf 414, VIN 814
Since the car is drivable enough as far as I'm concerned and they had a queue of other cars to work on, the service manager and I decided that I'll keep driving the car around until they can get someone from the engineering side in CA in the next few days to troubleshoot before they jump straight away into something like a touchscreen replacement.
Bugeater
Member
Dflye, I had something like this happen to our MS (vin 2201). It doeant go to sleep that quickly, but the touch screen didn't power on once! It took several attempts to get it to reboot but it finally did. This was right when the 5.8.4 update was ready to install...
I had my center console replaced and lost all setting as well. They told me the information wasn't, at that time, transferable.
Mayhemm
Model S P85+ "Lola"
Interesting that the settings/history are wiped when replacing the instrument cluster OR the touchscreen. You'd think the data would only be stored wherever the internal hard drive is...
This won't work for me for cars without Slacker. For others, it won't work if they use XM. Etc.
I also had my touchscreen replaced last February, and can confirm that I lost all settings, saved chargers, trip odometers, etc. when they did that.
Maybe they have to do a full "system restore" when changing one of the two components.
I have requested this from a loaner I used. They supposedly did it. However, my house showed up with all the stuff remembered from the last time that I had the same loaner.
We had our center screen replaced a few weeks ago (they were troubleshooting a problem in the audio system, and decided proactively just to replace the screen). They managed to transfer some settings, including our Homelink programming (yay!). My husband's profile transferred fine, but mine didn't - it came through as a profile with a blank name, and it didn't keep my settings. Deleting it and recreating a new one kept the same problem - but once I rebooted all was right in the world.
So it seems they can transfer SOME settings when swapping out the screen.
Shouldn't be too difficult for Tesla to upload the car's settings & profiles to owner's accounts on their servers - and then provide in the loaners the ability to "log in" and download those settings.
Tesla should seriously consider at least a short term "surge" of software resources to implement features like this - and the missing features in their onboard software (navigation, entertainment, smartphone integration, ...).
Tesla should seriously consider at least a short term "surge" of software resources to implement features like this - and the missing features in their onboard software (navigation, entertainment, smartphone integration, ...).
Since updating somewhere between the 5.8 ".30" and the 5.8.4, the Energy Saver (Sleep) mode, which, for the last 3 months has worked perfectly, stopped working. Seems the car now never goes to sleep and is loosing range/SOC very fast. Nothing else has changed, and I have tired all the usual stuff, togging the ON/Off on the new energy saver setting, rebooting etc.
Has anyone has similar experiences? I have an email into ownership, but no news yet.
Thanks!
Has anyone has similar experiences? I have an email into ownership, but no news yet.
Thanks!
Try using visible Tesla. I just started using it a couple of days ago and saw when my charge dropped 40A to 30A last night.
My sleep mode is not functioning correctly since the 5.8 update. I was losing 2-3 miles per day with version 5.6. Now I am back to losing about 8-10 miles per day. I have not reported it to Tesla.
Update: Telephoned Tesla to report this issue. Was told the issue will b e passed on to the engineers.
Update: Telephoned Tesla to report this issue. Was told the issue will b e passed on to the engineers.
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