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Just wondering if any of you did a test drive first before you left the delivery center?
There will be very, very few people who will refuse delivery of this car in it's first year, I think. That said, if it does happen and the customer has a legitimate grief and makes a big enough stink, Tesla will probably let you off the hook. They have more than enough people in the queue to take the car.
Can't ask for a warranty repair if you don't own it, right?There's a difference between refusing delivery of the car as it is due to problems that need to be fixed first, and refusing outright. The latter will be rare. The former should probably be much more common than it is.
Can't ask for a warranty repair if you don't own it, right?
Refusing a product for flaws is well within your rights/expectations. Be polite, Tesla WANTS satisfied customers.
I would not want to buy a car that someone else has test-driven and refused. And so I would not expect to be allowed to test-drive the car I'm about to buy. Once you sign the papers and drive away, it's your car. They'll make repairs as needed, but you can no longer refuse the car. (Unless it turns out to be a lemon under the laws of your state, province, or country.) This is the case with any car. With a brand-new model there's some risk buying early. I'm willing to take this risk with Tesla. I would take the same risk with Honda or Toyota if they were making a car I wanted. (I ordered my 2004 Prius --first year of the model -- in November of 2003 and took delivery in January of 2004. Never had any problems.) There are other car makers I would not trust enough to buy early in a model.
However, there is always a risk with a new model. I highly recommend that everyone postpone, so that I can get mine sooner.
Yeah I don't necessarily expect to take a shakedown cruise before I sign. I do, however, expect to be left alone for a few minutes with a high powered light and my checklist while I make sure things are good to go before I sign.
They might not leave you alone, but I'm sure you'll be able to examine the car carefully. You'll probably have to bring your own high-powered light. I doubt they'll have one available.
Oh yes, that was not clear in my post. I've got this thing that is like one step removed from the death star beam. Yeah I don't mean I want them to actually leave, but I'm one of those people who, when focused on something, just wants to do the thing and can't talk at the same time
You should probably be able to take as much time as you need. We took over an hour (low VIN Model X) and they were with us most of the time. Some others at the same time took over two hours. They would come back and check with them periodically. So unless you are picking your car up near closing time, I think you should be OK.Yeah I don't necessarily expect to take a shakedown cruise before I sign. I do, however, expect to be left alone for a few minutes with a high powered light and my checklist while I make sure things are good to go before I sign.
Seems like ya'll ar gonna drive off with the car regardless of what you find in your "inspection". So... Why waste time at the delivery center...take the car home and do a more intimate inspection.
For the folks that inspect and find an issue at the delivery center...what are you gonna do...have them fix before you sign papers? Refuse delivery and wait for another build? Any other options?
So...if there is a deal breaker issue. ...what are the options to refuse delivery? Can one get back in line for a different VIN?
There's a difference between refusing delivery of the car as it is due to problems that need to be fixed first, and refusing outright. The latter will be rare. The former should probably be much more common than it is.