Alas, I don't work for Tesla, but I'm sure the "Virtual Tech's" will advise what they find and what needs to be fixed.
It could be as simple as corrosion on your 12-volt battery terminals, but I sort of doubt it. Regardless, don't put this off as it may, indeed, leave you stranded so best to get it fixed ASAP, and especially while under warranty. (FYI: And if it happens OUT of warranty, as long as you're reported it within the warranty period, and they didn't fix it correctly the first time, they're still on the hook for the repair after the warranty expires. It's when the problem presents that establishes warranty coverage, not when they fix it.)
Pilot,
Thanks for all the details and info about them not fixing something correct the first time.
I was connected to some service person at the Tesla dealership. He told me over the phone it was due to the software update.
However, I'll try to learn more as time progresses.
The issue - one of the issues I've had with Tesla Service, is I've experienced extreme dishonesty. So I try to learn as much as I can, but I'm not always given the answers.
There is one service person I like a lot, but he hasn't responded to my email yet.
Let me know what vids and photos I should take of my Tesla.
When I purchased my p (p100d) as "new," I found major issues with the vehicle. I rejected it, but the delivery manager promised to fix the broken parts, malfunctions, and damaged parts. (Later, an employee wanting to remain anonymous showed me an internal note that the p was sent for "repairs," which implied a crash).
About 1 day later, I found the rim had hit something before I took the delivery. In fact, dark oily substance was used to cover up the rim's damage.
The delivery manager promised to replace the damaged rim.
Then - UNBELIEVABLY - the service manager REJECTED the instructions to replace the rim. They said I couldn't prove it was already damaged!!
First, the delivery manager already promised in writing to replace it.
Second, why are they treating me like I'm a scammer / criminal?
I was really freaked out and I spent a lot of time looking at previous photos. I wish I had taken more photos and videos at the delivery location.
Luckily, I actually found a single photo TAKEN AT THE FACTORY that showed the rim's damage, even though they tried to hide it with dark oil.
The service manager treated me like a criminal and forced me to send screenshots showing the date and location metadata. I objected to this treatment, but sent it as it looked like the only way to get help.
So if ANY OF YOU have ideas on locations, angles to take photos and vids, please let me know.
I've experienced so many times where the service dept INTENTIONALLY REJECTS other orders to fix something.
In fact, I didn't realize until later, but the seatbelts and airbags were malfunctioning at the time I took the "new car" from the factory.