That’s just what the Tesla roadside guy on the phone told me. That there is a software issue with the newest version affecting some cars and that even if the jump pack got the 12v running he wanted me to tow it to the service center because it would most likely drain the battery back down and make the vehicle become unresponsive again. I did have to access the emergency frunk release to open it. The problem with the jump pack is you can not drive the car with the frunk open and when the two guy tried to lower the frunk it shorted his jump pack out sending sparks everywhere (I snapped on him). Thank god there was no damage to my X. I honesty don’t trust anyone to work on this thing at this point. When I tried to put my battery charger on it after he left, it just goes thru a series of clicks and sounds and only the main screen comes on. Dash board one is completely dark. Then It goes all threw the reboot,sounds,clicks again with no luck. It’s definitely a software stuck loop issue of some kind. Just praying the new 12v will get it out of the driveway on to the flat bed. I’m just sick to my stomach over the whole thing. And I’m not actually thrilled about it having to go to the service center already to get stuff ripped apart. It’s just too soon I don’t even get to enjoy it. It was at the detailers for 3 weeks getting the full wrap, etc. literally drove it like 35 miles. And now all this. Just want to cry. Lol