Welcome to TMC!
We've been a Tesla/BMW household for 7 years now (me: 2015 Model S + 2022 Model X; my wife: 2019 BMW 530e, previously a bunch of BMW 3 series). So we're pretty accustomed to both brands by now.
We've generally had good experience with both Teslas and BMWs. Tesla servicing was great in 2015 (we got treated like royalty), not as good now (meh), but I've never had any horror stories to tell from servicing. I think with Tesla it depends a lot on where you are (some service centers have a better reputation than others, some service centers have loaners and others don't). The main issue we have with BMW servicing is that the dealership we go to only has one technician who is qualified to work on hybrids or EVs, so sometimes even routine servicing takes an extra day or so. Tesla mobile service is fantastic for minor things...I don't think anybody's mentioned that in this thread.
I think if you read TMC and look for service issues, you'll see a disproportionate number of people who post to complain, but won't hear so much from the people who were generally satisfied. I bet BMW forums are similar.
Both Tesla and BMW have their software quirks. Tesla has OTA updates, which is good for rolling out new features but it also means they can introduce bugs faster. With the BMW you're more or less stuck with whatever software you have until you take it back to the dealer. To my knowledge, we've only had one or two updates, and they both added to time in service. The BMW software still behaves weirdly in a couple aspects (GPS routing, confusing charging behavior).
If you don't mind putting a little more time into this, I'd suggest looking up a Tesla owner's group in your area, and see if there are any meet-ups you could go for. One thing about Tesla owners I've noticed over the years is they _love_ talking about their cars (pros and cons), even if (like myself) they're not really "car people".
Good luck!
Bruce.
We've been a Tesla/BMW household for 7 years now (me: 2015 Model S + 2022 Model X; my wife: 2019 BMW 530e, previously a bunch of BMW 3 series). So we're pretty accustomed to both brands by now.
We've generally had good experience with both Teslas and BMWs. Tesla servicing was great in 2015 (we got treated like royalty), not as good now (meh), but I've never had any horror stories to tell from servicing. I think with Tesla it depends a lot on where you are (some service centers have a better reputation than others, some service centers have loaners and others don't). The main issue we have with BMW servicing is that the dealership we go to only has one technician who is qualified to work on hybrids or EVs, so sometimes even routine servicing takes an extra day or so. Tesla mobile service is fantastic for minor things...I don't think anybody's mentioned that in this thread.
I think if you read TMC and look for service issues, you'll see a disproportionate number of people who post to complain, but won't hear so much from the people who were generally satisfied. I bet BMW forums are similar.
Both Tesla and BMW have their software quirks. Tesla has OTA updates, which is good for rolling out new features but it also means they can introduce bugs faster. With the BMW you're more or less stuck with whatever software you have until you take it back to the dealer. To my knowledge, we've only had one or two updates, and they both added to time in service. The BMW software still behaves weirdly in a couple aspects (GPS routing, confusing charging behavior).
If you don't mind putting a little more time into this, I'd suggest looking up a Tesla owner's group in your area, and see if there are any meet-ups you could go for. One thing about Tesla owners I've noticed over the years is they _love_ talking about their cars (pros and cons), even if (like myself) they're not really "car people".
Good luck!
Bruce.