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I guess the moral of this thread is to purchase an extra UMC so that you have a fair shot at getting a charge.
I guess the moral of this thread is to purchase an extra UMC so that you have a fair shot at getting a charge.
My UMC went bad and did would not charge. I tested by using a J1772 charging station and that worked normally. It happened on the weekend, so I charged at the local Nissan dealership. Very nice dealership. Tesla sent a new one next day air which corrected the problem.
Tesla service guy did remote diagnostics and said that I had a bad UMC. However, the UMCs are all on back order. Actually, no, the term he used was "shortage". I must now wait for a new UMC to arrive. Hopefully this is the end of this story.
Apparently, several other users are experiencing the same problem with defective UMCs.
I really don't understand this. Tesla should always keep a minimum inventory for all components for DELIVERED cars.
At some point in the near future this will be the case. Right now it is a tricky balance of production and service. I am sure they did have extra supply but the demand on the service side was unexpectedly increased and hence the temporary shortage. I agree it is unfortunate, but things will be soon rectified.
I had the same issue yesterday and found that the button on the charge cord, the one you use to open the port, needed to be pressed half way in order to initiate charge. A piece of masking tape did the trick, and got me a full charge. I created a demo video here:
This is excellent solution and video! I have the same problem, of course on Saturday night. I will get replacement cable on Monday, but meanwhile able to charge my car. Thanks a lot, Brent!