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Thread: Warranty Maintainence

  1. #1

    Warranty Maintainence

    My Roadster's within a few hundred miles of going out of warranty, so I took it in for its 36K maintainence.

    Since the warranty was almost done, my local Ranger decided to go above and beyond and look for any possible problems with the car. In addition to more normal things, he found a tiny crack in a weld in the subframe:

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    He told me that if the crack got bigger and the weld broke that the car would start making a clicking noise. While he could have done nothing or just redone the weld, Tesla's policy is to replace stuff if it's at all wrong. So, he decided to replace the entire subframe assembly. This requires removing the entire back half of the car. He sent me some pictures of it. In case you ever wondered what half a Roadster looks like (without the benefit of a horrible crash), wonder no more:

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    And remember, this happened just before the warranty expired, so Tesla covered the entire expense, while they could have waited for me to notice the problem and then charged me for it.

    You've really got to apprecieate Tesla (and the Seattle service guys), it's hard to imagine getting this kind of service from any other car company.

  2. #2
    Life happens Mycroft's Avatar
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    Jun 2011
    Tacoma, WA
    That's awesome!

  3. #3
    Lead Moderator Doug_G's Avatar
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    Apr 2010
    Ottawa, Canada
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    Ow, your car looks exactly like mine. Gives me nightmares to see it like that!

  4. #4
    Member jory's Avatar
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    Sep 2011
    san francisco
    pics enlarged in-thread:

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  6. #6
    Electrics are back mpt's Avatar
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    Oct 2008
    Warren, New Jersey, United States
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    I'd love them to do that on my car - have them slip the sub-woofer in whilst they have it open!

    WARNING: Danger of Electric Shock! Vehicle may accelerate quicker than anticipated.

  7. #7
    And the comments are mostly positive (though someone didn't like Apple all that much).

  8. #8
    Scottish chap mgemmell's Avatar
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    Jan 2012
    Madrid, Spain
    That is fantastic! Thanks for sharing this. In the long term this kind of care just can't be cost effective (without killing TeslaMotors), so enjoy it while it lasts!

    Wait a minute... isn't that a clicking noise I hear in mine now? Damn!
    Roadster VIN#454EU
    Model S Signature P85+

  9. #9
    Lead Moderator Doug_G's Avatar
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    Apr 2010
    Ottawa, Canada
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    When the weather is cold, I get a strange metallic "chirp" sound coming from somewhere around the passenger door whenever I go over a bump. It's louder when it's cold and pretty much absent in hot weather. I wonder if it's possibly an issue with the frame?

  10. #10
    Senior Member NigelM's Avatar
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    Apr 2011
    Sarasota, FL
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    We could probably start a whole thread on Roadster noises....I (generally) put it down to being part of that "hand-built" charm.

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