This is going to be an unpopular post.
Hoping you guys can help me with something I'm having a hard time with.
Little background on me, I'm an IT guy and a fairly experienced mechanic. I build race motorcycles and I've rebuilt cars. Mixing the two makes sense to me, there's no "magic" happening in the Model S, I understand the car quite well. I purchased the car because I was driving a LONG distance to work and not paying for fuel made the price of the car make sense. I'm not made of money, and I'm realizing I may have purchase more car than I should have. so please bear with me on this.
When preparing to purchase my Model S I asked everyone I could at Tesla how hard this car would be to maintain once it is out of warranty. Every person I spoke with said it would be easy. I explained that I also planned to service the vehicle when repairs were required and was told that too would not be all that difficult.
I'm nearing 50,000 miles which means it is time for me to start planning to service and maintain the car.
I'm having a number of issues with Tesla. Per the maintenance schedule, there is a battery coolant change due at 48,000 miles. I'd like to know what the specified coolant is. I'd like to know if they have a published procedure for changing the coolant as it has been stated they are sensitive about owners opening the battery coolant. I realize the coolant change is most likely not required at this time but I would like to inspect the condition of the fluid.
the only answer I've gotten is that they aren't publishing any service information at this time and that if I want it serviced I have to go to them or an authorized repair facility.
I had one of my two on board chargers fail a few months ago. The car would only charge at 40a. I asked for diagnostic information so I could diagnose the issue myself. I was told I'm not allowed to get that info. I asked for a price for a charger out of warranty, they wouldn't give it to me. I asked for the procedure on programming and installing the charger and was again met with the response that they were not publishing service information.
In my opinion this is total BS, to the point that I'm considering selling the car. I'm fuming about it even typing this. I want to be able to maintain and service the car. ANY other brand (except maybe the exotics) this would not be a problem.
Do I have any options here? This feels like I'm being forced to purchase service from Tesla when I really don't need to. Something about that stinks of unfair practices.
Hoping you guys can help me with something I'm having a hard time with.
Little background on me, I'm an IT guy and a fairly experienced mechanic. I build race motorcycles and I've rebuilt cars. Mixing the two makes sense to me, there's no "magic" happening in the Model S, I understand the car quite well. I purchased the car because I was driving a LONG distance to work and not paying for fuel made the price of the car make sense. I'm not made of money, and I'm realizing I may have purchase more car than I should have. so please bear with me on this.
When preparing to purchase my Model S I asked everyone I could at Tesla how hard this car would be to maintain once it is out of warranty. Every person I spoke with said it would be easy. I explained that I also planned to service the vehicle when repairs were required and was told that too would not be all that difficult.
I'm nearing 50,000 miles which means it is time for me to start planning to service and maintain the car.
I'm having a number of issues with Tesla. Per the maintenance schedule, there is a battery coolant change due at 48,000 miles. I'd like to know what the specified coolant is. I'd like to know if they have a published procedure for changing the coolant as it has been stated they are sensitive about owners opening the battery coolant. I realize the coolant change is most likely not required at this time but I would like to inspect the condition of the fluid.
the only answer I've gotten is that they aren't publishing any service information at this time and that if I want it serviced I have to go to them or an authorized repair facility.
I had one of my two on board chargers fail a few months ago. The car would only charge at 40a. I asked for diagnostic information so I could diagnose the issue myself. I was told I'm not allowed to get that info. I asked for a price for a charger out of warranty, they wouldn't give it to me. I asked for the procedure on programming and installing the charger and was again met with the response that they were not publishing service information.
In my opinion this is total BS, to the point that I'm considering selling the car. I'm fuming about it even typing this. I want to be able to maintain and service the car. ANY other brand (except maybe the exotics) this would not be a problem.
Do I have any options here? This feels like I'm being forced to purchase service from Tesla when I really don't need to. Something about that stinks of unfair practices.