Went to the SuperCharger in Ellensburg, WA tonight to try one out. It wasn't a long trip, 65 miles there. Got there and pulled into the nose in spot. Put the cable in and the car showed an orange light around the charge port and the car said the cable wasn't plugged in all the way. However, the cable was clearly fully seated. Figured it was just broken so tried a different spot, that happened to be on the same converters. Still didn't work. Moved over one more and same thing.
So finally I call Tesla service. They have me try all sorts of things from closing the charge port and reopening to rebooting the center screen. Nothing worked. Finally he suggested I tried jiggling the charging cable around and playing with the button on top. Jiggled it around and finally got it to lock the cable in and start charging. He said they'd make a note in my service records and service would look into if there was a problem with my charge port.
Anyone else have a problem like this? I've never had any sort of problem using my HPWC at home so far. Just put it in and it just works.
So finally I call Tesla service. They have me try all sorts of things from closing the charge port and reopening to rebooting the center screen. Nothing worked. Finally he suggested I tried jiggling the charging cable around and playing with the button on top. Jiggled it around and finally got it to lock the cable in and start charging. He said they'd make a note in my service records and service would look into if there was a problem with my charge port.
Anyone else have a problem like this? I've never had any sort of problem using my HPWC at home so far. Just put it in and it just works.