I just tried contacting Tesla Support online via the Contact Us page (Tesla SSO - Sign In), which I've used before. In the past, you would pick categories, and the page would show you a list of possibly relevant support articles. At the bottom of the page, there was a "Did this answer your question?" with Yes/No links, and if you selected No, you had the option to email or chat with Tesla Support.
When I tried to do this today, the option to get more help was no longer available, so if the articles don't help, you appear to be out of luck (none of the categories I could choose from were applicable to my question). I know that you can call Support, but I can't imagine they prefer that people do that vs. contacting them online. There's a Help link in the mobile app, but it couldn't understand what I was asking for.
I also tried using [email protected], which I've used before, but got an automated reply saying they no longer monitor that address.
I was contacting Tesla about a feature request (or possible bug) in the Apple Music app. Is there another way to do this without actually calling them?
When I tried to do this today, the option to get more help was no longer available, so if the articles don't help, you appear to be out of luck (none of the categories I could choose from were applicable to my question). I know that you can call Support, but I can't imagine they prefer that people do that vs. contacting them online. There's a Help link in the mobile app, but it couldn't understand what I was asking for.
I also tried using [email protected], which I've used before, but got an automated reply saying they no longer monitor that address.
I was contacting Tesla about a feature request (or possible bug) in the Apple Music app. Is there another way to do this without actually calling them?