I'm relatively new too IBKR so I'm hoping someone more experienced can help.
On March 28 I made a withdrawal from my IBKR account for a substanctial amount of money (6 figures).
The SWIFT payment to my bank still hasn't completed (6 working days and counting).
All other recent withdrawals I've made from my account have completed the next working day.
I'm sending secure messages to support regularly asking for an update but all I'm getting back is "Please be informed that we are still waiting feedback from our bank and we will provide further information as soon as we receive it."
My receiving bank won't help as they have no visibility of the transfer.
Is there anything else I can do?
ETA, the payment just landed in my bank after 7 days. It's not so much the delay as the lack of communication which is concerning, but live and learn I guess?
These days, I'm finding it's great to have money, whether it's in stock or cash, but getting to that money can be a real PITA!
On March 28 I made a withdrawal from my IBKR account for a substanctial amount of money (6 figures).
The SWIFT payment to my bank still hasn't completed (6 working days and counting).
All other recent withdrawals I've made from my account have completed the next working day.
I'm sending secure messages to support regularly asking for an update but all I'm getting back is "Please be informed that we are still waiting feedback from our bank and we will provide further information as soon as we receive it."
My receiving bank won't help as they have no visibility of the transfer.
Is there anything else I can do?
ETA, the payment just landed in my bank after 7 days. It's not so much the delay as the lack of communication which is concerning, but live and learn I guess?
These days, I'm finding it's great to have money, whether it's in stock or cash, but getting to that money can be a real PITA!
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