So I did my annual PEM cleaning on my 1.5 Roadster. Good news, it wasn't all that dirty. I could go 2-3 years without a cleaning really. Bad news, my fan shroud to my lower blower was broken in 4 places, all the bolt holes. This was done BEFORE I removed it. I tried to remove it and found that the carbon cargo hull and the lower sway bar just slightly kept it from getting out.
I am very METICULOUS when I do my own maintenance and was weary of TESLA working on my car. Well, my instinct proved me correct. There is NO WAY that I could have broke this blower!!! It was broken, actually BUTCHERED, on either the 1st or 2nd time TESLA did my $550 annual maintenance. By the way I'd feel guilty charging $250 for that, its not that much of a routine to do this. Let alone they break something and don't want to replace it. They just put that broken blower back up there, secured by the two support bars which hide it, and took my $550 without a smudge on their face.
I emailed Tesla and they said they'll get me a price on Monday on the new fan Shroud/Fan. Ummmm ok, no. They didn't hear me. I DIDN'T BREAK THIS AND HAVE PROOF FROM MY PICTURES AND VIDEO RECORDING THE WHOLE THING. It was broken as I removed the bolts and there are 2 brackets that gave these 4 failing points support. The only way is that SOMEONE didn't remove the lower SWAYBAR bolts to give the blower adequate clearance. When I loosened these 4 bolts on the swaybar they did not have any nicks from a socket and were very tight, from corrosion. Nobody took these off last year!!!
Putting this post out there to ensure other's don't have this issue when they do their own PEM cleaning and also for those who pay, to ask Tesla if they are going to guarantee their high priced maintenance and back it up with honesty and repeatable backing .
In the above pic you can see how tight the blower is to the lower swaybar and also the part of the cargo box re-enforcement that makes it a tight fit hence where someone tried to force the blower out of the tight space and broke it.
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I have more pics of the issue and video but don't want to piss people off with loading time. Again, I only trust myself working on my car. Period.
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You can see if you look closely there's NO WAY that blower will get removed out of there without getting damaged, look how close the lower swaybar is. Look at the upper cargo area. Jerks. Reason I'm more pissed is the ill response I got from Tesla not stepping up to take responsibility.
I have a video showing that I'm having trouble removing the blower and stating that its NOT going to clear, I then gently move the blower and see these broken pieces fall and cracks show. I then say that there's no way of this blower moving out of there with out getting damaged without removing and loosening the lower swaybar bolts which I did. I then safely removed the damaged blower.
TESLA PLEASE LISTEN!!!!
FOR THOSE OWNERS STILL GOING TO YOU FOR MAINTENANCE, HAVE YOUR QUALIFIED TRAINED TECHNICIANS TO REMOVE THE LOWER 4 SWAYBAR BOLTS BEFORE REMOVING THE 1.5 BLOWER!!!! IT WILL GET DAMAGED AND BUSTED IF YOU DON"T. AND IF BROKEN BAD ENOUGH WON'T HAVE PROPER COOLING TO THE ELECTRIC MOTOR. People are paying top dollar for what they think is top quality maintenance. If your Technician damages a customers part, tell them to REPLACE it, not HIDE it and bolt it back up. The repercussion is far worse, Please don't take short-cuts when a customer is expecting you and paying for you to do the job in a complete and competent manner!
You can also see those cracks are not fresh! No fresh clean plastic fracture lines to be seen. You also can see dust / grime that's accumulated on the fracture line in the pic above.
I am very METICULOUS when I do my own maintenance and was weary of TESLA working on my car. Well, my instinct proved me correct. There is NO WAY that I could have broke this blower!!! It was broken, actually BUTCHERED, on either the 1st or 2nd time TESLA did my $550 annual maintenance. By the way I'd feel guilty charging $250 for that, its not that much of a routine to do this. Let alone they break something and don't want to replace it. They just put that broken blower back up there, secured by the two support bars which hide it, and took my $550 without a smudge on their face.
I emailed Tesla and they said they'll get me a price on Monday on the new fan Shroud/Fan. Ummmm ok, no. They didn't hear me. I DIDN'T BREAK THIS AND HAVE PROOF FROM MY PICTURES AND VIDEO RECORDING THE WHOLE THING. It was broken as I removed the bolts and there are 2 brackets that gave these 4 failing points support. The only way is that SOMEONE didn't remove the lower SWAYBAR bolts to give the blower adequate clearance. When I loosened these 4 bolts on the swaybar they did not have any nicks from a socket and were very tight, from corrosion. Nobody took these off last year!!!
Putting this post out there to ensure other's don't have this issue when they do their own PEM cleaning and also for those who pay, to ask Tesla if they are going to guarantee their high priced maintenance and back it up with honesty and repeatable backing .
In the above pic you can see how tight the blower is to the lower swaybar and also the part of the cargo box re-enforcement that makes it a tight fit hence where someone tried to force the blower out of the tight space and broke it.
- - - Updated - - -
I have more pics of the issue and video but don't want to piss people off with loading time. Again, I only trust myself working on my car. Period.
- - - Updated - - -
You can see if you look closely there's NO WAY that blower will get removed out of there without getting damaged, look how close the lower swaybar is. Look at the upper cargo area. Jerks. Reason I'm more pissed is the ill response I got from Tesla not stepping up to take responsibility.
I have a video showing that I'm having trouble removing the blower and stating that its NOT going to clear, I then gently move the blower and see these broken pieces fall and cracks show. I then say that there's no way of this blower moving out of there with out getting damaged without removing and loosening the lower swaybar bolts which I did. I then safely removed the damaged blower.
TESLA PLEASE LISTEN!!!!
FOR THOSE OWNERS STILL GOING TO YOU FOR MAINTENANCE, HAVE YOUR QUALIFIED TRAINED TECHNICIANS TO REMOVE THE LOWER 4 SWAYBAR BOLTS BEFORE REMOVING THE 1.5 BLOWER!!!! IT WILL GET DAMAGED AND BUSTED IF YOU DON"T. AND IF BROKEN BAD ENOUGH WON'T HAVE PROPER COOLING TO THE ELECTRIC MOTOR. People are paying top dollar for what they think is top quality maintenance. If your Technician damages a customers part, tell them to REPLACE it, not HIDE it and bolt it back up. The repercussion is far worse, Please don't take short-cuts when a customer is expecting you and paying for you to do the job in a complete and competent manner!
You can also see those cracks are not fresh! No fresh clean plastic fracture lines to be seen. You also can see dust / grime that's accumulated on the fracture line in the pic above.
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