For the last several days I’ve been trying to schedule a service appointment in the Tesla app, and whenever I do I get the Connection Failed error shown in the screenshot below. I didn't have any problems creating the appointment initially by requesting service, but now it wants me to schedule it and I'm unable to do that. I'm on iOS. I've forced quit and restarted the app, and I've updated to the latest version after this started happening, but the problem remains. It happens on both my iPhone and iPad and my wife's iPhone. The service appointment is at West Palm Beach FL. Note that I get a similar error (not exactly the same) if I try to update the service request and add information.
Is anyone else experiencing this problem? I see other threads where people have seen this before, but I don't know if it's a Tesla server-side issue or something specific to my service center.
Is anyone else experiencing this problem? I see other threads where people have seen this before, but I don't know if it's a Tesla server-side issue or something specific to my service center.