JayNJ
Member
I mean, that’s the only way I can read his response. Just fluff. Remember when he told us every single loaner was going to be a top of the line P100D, because everybody should have the best?
It was just a plain and simple lie, like so much else has been. It was never feasible. It’s never going to be.
I think it was an Elon pipe dream other than out right lie. Sounded like a good idea until he heard about how much it would cost and they convinced him otherwise. They don't want the added cost of maintaining and storing the loaners, which is why they went to Enterprise originally. That was a decent compromise. But now pushing Uber credits is terrible. Most people do not live near their SCs, many have to drive an hour or more. Also many repairs that they can't do with mobile service takes multiple days or weeks. Using Uber during that time to commute to work or elsewhere is nonsensical.
As said above, this is a big problem with not having the dealer system (which is one reason there were laws put in place to mandate dealers) - service. Dealers want to do service, want repeat customers and will go out of their way to keep you coming back when there are many other options. Tesla SCs do not want your business. Every customer that comes in with a warranty issue is a problem and only costs them money. Maybe when there is more out of warranty work being done things will change, but still they are not competing with other service centers or mechanics for your work,