After talking with a tech for 3 hours and getting a defective latch fixed on my P85 i learned there is 1 HUGE customer service point that sticks out in quality compared to other makes and dealers...
Tesla will replace parts even if they have not failed on older or first run vehicles to be on par with newer ones. (basically signature owners dont get left in the dark)
if a part such as a control module or parts like an improved defrost vent has been updated in a newer model to be more reliable, they will do this on older cars too when they come in for service (parts, time and tech availability allowing)
the dealerships around me (mazda, toyota, hyundai) couldn't give a shet, i asked one of the dealers to update my bluetooth firmware in my old car and even referenced the technical service bulletin number, they hummed and hawwed and in the end they told me to download it off the internet (WTF), no dealership to my knowledge will retroactively replace parts like Tesla.
unless its a recall or a severe drive-ability affecting technical service bulletin dealerships will not replace parts
To me, the 6 digit price tag i paid is well worth it just for this level of service alone. (i'm in Canada BTW)
also another thing for some owners, STOP SUPER CHARGING EVERY DAY! :cursing:
Tesla will replace parts even if they have not failed on older or first run vehicles to be on par with newer ones. (basically signature owners dont get left in the dark)
if a part such as a control module or parts like an improved defrost vent has been updated in a newer model to be more reliable, they will do this on older cars too when they come in for service (parts, time and tech availability allowing)
the dealerships around me (mazda, toyota, hyundai) couldn't give a shet, i asked one of the dealers to update my bluetooth firmware in my old car and even referenced the technical service bulletin number, they hummed and hawwed and in the end they told me to download it off the internet (WTF), no dealership to my knowledge will retroactively replace parts like Tesla.
unless its a recall or a severe drive-ability affecting technical service bulletin dealerships will not replace parts
To me, the 6 digit price tag i paid is well worth it just for this level of service alone. (i'm in Canada BTW)
also another thing for some owners, STOP SUPER CHARGING EVERY DAY! :cursing: