For all people who wants to buy a Tesla I strongly recommend not to go for it - I used to be a big fan of tesla got a Model S 7 seaters 7 years ago and was super happy with the service.
For the third time in a row the service I received is not worst the price of the car I paid and you will pay !!!
Before customer was first and we were taken with respect and empathy - now you're not even a number !!!! Tesla does not want any human relation - not information is provided unless you go through the app and god know how inefficient it can be - if they do the courtesy of answering your message.
Then you call and finally talk to someone that patronize you like you're an imbecile who cannot use the app.
If you want high standard service go to local garage they can fix most of your tesla issues and the will take care of you.
My next electric car ... I am already looking at the competition - anyhow it is not worst the investment anymore given the increase of the price in the car and the fact that you do not have free charging anymore - Tesla mention they do not want to make money with the supercharger - I am having a hard time believing that.
Sorry Tesla ! You had me as a big fan - you lost me due to poor service and low clientèle standards....
For the third time in a row the service I received is not worst the price of the car I paid and you will pay !!!
Before customer was first and we were taken with respect and empathy - now you're not even a number !!!! Tesla does not want any human relation - not information is provided unless you go through the app and god know how inefficient it can be - if they do the courtesy of answering your message.
Then you call and finally talk to someone that patronize you like you're an imbecile who cannot use the app.
If you want high standard service go to local garage they can fix most of your tesla issues and the will take care of you.
My next electric car ... I am already looking at the competition - anyhow it is not worst the investment anymore given the increase of the price in the car and the fact that you do not have free charging anymore - Tesla mention they do not want to make money with the supercharger - I am having a hard time believing that.
Sorry Tesla ! You had me as a big fan - you lost me due to poor service and low clientèle standards....